âMeasuring the Demand Effects of Formal and Informal Communication: Evidence from Online Markets for Illicit Drugsâ, 2018-02-24 (; similar)â :
I present evidence that communication between marketplace participants is an important influence on market demand.
I find that consumer demand is roughly equally influenced by communication on both formal and informal networksânamely, product reviews and community forums.
In addition, I find empirical evidence of a vendorâs ability to commit to disclosure dampening the effect of communication on demand.
I also find that product demand is more responsive to average customer sentiment as the number of messages grows, as may be expected in a Bayesian updating framework.