Derek Sivers

Use the internet, not just companies.

2018-02-12

I’ve been online since 1994, and seen so many companies come and go.

In the year 2000, the place to be was mp3.com. Every musician would keep all of their music and fans there. A few years later, it was gone — shut down — all music and fan lists deleted.

In 2005, it was MySpace. Again, musicians kept all of their music, photos, and fans there. A few years later, it was gone. Not shut down, but basically moot. There was no way to communicate with all of those people, because you didn’t have their direct contact info — you only had their MySpace inbox, which nobody checked anymore.

As I’m writing this now in 2018, it’s Facebook, YouTube, and Spotify. Just like with mp3.com and MySpace, people act like these websites are everything, and keep all of their music, photos, and fans there. By the time you read this, they might be gone.

Don’t depend on a company. They come and go. Think long-term. You’re going to be creating stuff, making fans, and building relationships for the rest of your life — much longer than these companies will last.

So have your own website. Instead of sending your fans to some company’s site, send them to yours. Get everyone’s direct contact information so you don’t have to go through a company to reach them.

Your website should be the definitive place to get everything you create. If you put your stuff on some company’s site, have it be secondary — a copy of the stuff that’s already on your site. That way you can use the popular networks without depending on them.

Only rely on open standards that aren’t owned by any company — like email and the web.

Email skills:

Go into your email settings, and make sure you have a signature. You need this because you’re going to be emailing people who have no idea who or where you are! Give them some context. Your signature should say who, what, and where, with a URL or two. For example:

--
Maya Danubé, fragrant jazz bass clarinet, New York City
http://mayadanube.com  me@mayadanube.com  (917)611-5310
Watch & listen: https://www.youtube.com/user/mayadanube
Friend me, baby: https://www.facebook.com/mayadanube

When you email people, write a descriptive subject. Never “hey” or “booking”. Try “Available June 6 for showcase?” or “introduction to photographer”. This is considerate. Now when your email is one of hundreds in an inbox, it will say exactly what is contained inside.

Make it as short as possible. The shorter your email, the more likely it will get a response. Be direct. Five sentences is ideal. If your email is too long, they are likely to procrastinate, and never get back to it.

Use short paragraphs. Leave plenty of space. Reading a screen is different from reading a book.

Web skills:

Know how to update your website. Don’t depend on someone else to do this for you. Know how to add new songs or videos, and how to make any changes.

Know your URLs. Telling someone to go search for you is like telling them to look up your phone number. Instead, know your exact URLs (yoursite.com, twitter.com/something, facebook.com/whatever) so you can give it to people directly. If you don’t, they’ll probably never bother to go search for you.

Know how to make an MP3. Give it a good filename like YOUR_NAME-Song_Title.mp3 (not mix7.mp3) Don’t use spaces in the filename. Edit the ID3 tags to put your full name and URL in the info, so whoever has this MP3 knows who it is and how to find you.

Sorry if these sound too basic to you. But you’d be surprised by how many people don’t know these skills, and so are silently handicapped when interacting with the world.

Comments

  1. Todd (2015-12-13) #

    Exactly!

  2. Sean Crawford (2017-11-14) #

    What Todd said.

    Also, there are new babies being born every minute who don't know this stuff, so it is kind of you to put this out there. This, and your closely similar posts.

  3. Romario (2018-02-13) #

    I never really thought about websites coming and going so thanks for providing me with that perspective.

    "Your website should be the definitive place to get everything you create." - love this line!

  4. Will (2018-02-13) #

    Just starting my own business (taking over an existing one really) which is stuck in last century. Have been looking for clear advice in relation to websites and email. Thanks Derek. And for the Book Notes! E-myth revisited changed my entire perspective.

  5. Laurel Holmes (2018-02-14) #

    Ha ha written for me? A determined Luddite. Making friends one at a time. ^.^

  6. Jody Whitesides (2018-02-14) #

    The real trick is when you get a fan base growing on a Social Media site to convert to your Website/Email list.

  7. Edward A Moore (2018-02-14) #

    Great insight Derek!!!:-0~

  8. Sean Crawford (2018-02-14) #

    Feedback:

    For your last sentence, consider replacing "you would be" with "you might be" because it is less arrogant and less non-inclusive to readers who don't have such skills yet, aren't part of the techno-club.

  9. Ryan (2018-02-14) #

    Hello Derek. I’m not a musician and currently am not trying to promote myself, but still manage to keep my own website for a “just in case” with a catalog of my old photography, again just in case.

    Spot on advice. Thank you for making time.

    ryanonaga.com

  10. Jie (2018-02-14) #

    Good advice,tks.

  11. Michael Howard (2018-02-14) #

    This one's hitting home too Derek.

    I also have one more thing to add...

    About 20 years ago or so, I had an email list on AOL (back in the days of dial up).

    Actually I had more than one email list as I had more than one AOL email account.

    Guess what?

    I left AOL when they started charging people to use their service and created an email address with Yahoo.com. It was one of the biggest mistakes that I have ever made because I simply deleted those accounts without telling people on my email list where they could contact me!

    Ugh.

    There's my lesson for the day.

    Hopefully it will help someone else.

    Feel free to use this in your book. I give you full permission to use anything I have written and expect no payment of any kind.

    Glad you are continuing to be relentlessly successful Derek!

  12. Fred Gosbee (2018-02-14) #

    Identifying yourself is so basic! And yet we have seen recordings that had no contact information on either the jacket or the disk. If you are internationally known maybe you can get away with being that cool but if you are looking for gigs it is really stupid to not have your contact info on your physical products, be it cd, flash drive or whatever. That was a beef I had with CDbaby download cards. They would be eminently more useful with band contact info printed on them. Consequently we just don't use them.

  13. Clayton Howe (2018-02-14) #

    I love this. Would you be willing to expand further into a bit of a technical breakdown on creating a website? eg. plugins, blog posts, home page with "latest column" I recently struggled with this as I have no technical experience working through word press. I imagine others do as well and would love the tactical, actionable take away's from this article/chapter alone. The idea at its core of simply having your own website is great!!!

  14. J.J. Vicars (2018-02-14) #

    I like to think of www.jjvicars.com as my home on the web and everything else as secondary. Yes, it's good to have a strong social media presence but I regard it as more of a digital cocktail party. And very true about keeping e-mails short and easy to read with a solid Subject line. Years ago I read book on writing effective e-mails and they said to use a journalists approach which includes condensing the entire story down to seven words or less, the Subject line being the equivalent of a headline. That advice has served me well over the years. Now if only I could get the hang of the "call to action" part when soliciting gigs maybe my schedule would be fuller.

  15. Frédérique (2018-02-14) #

    A golden rule I often seem to forget KIS - Keep It Simple

  16. Ritesh (2018-02-14) #

    Good advice on making and maintaining a website.

  17. Randy Stahla (2018-02-14) #

    I hate Spotify. They have been given a legal way to steal music. When people purchased my music on iTunes, I was paid 0.63 per download. Spotify pays .0001 per download. I gave up making music just because of them. I have 76 songs online, and I spent at least 50 hours making each tune. I have thousands of fans on Reverbnation and N1M music, which you didn't mention. All of the Spotify executives should be arrested, fined, and put into prison. And Cd Baby should be fined big time for promoting and condoning music thieves. Taylor Swift took all of her music off of Spotify. She is one of the few artists with any sense.

  18. Colin A Warwick (2018-02-14) #

    It is soooo important to have your own domain name and hosting service and to point all your social media postings back to that mothership. Right on, Derek. ☺

  19. Chris (2018-02-14) #

    This is very you Derek. You start at the head of the river with every task to make sure it is done right and controllable. You release control only when it is time to scale at the end of the river mouth. This is advice that any young artist should heed. No changes needed.

  20. eric (2018-02-14) #

    Thank you for this Derek ! this is big and will help me, i had a sonic bids site for a while and zilch. now it's up to me !!

  21. Ahmed Nadar (2018-02-14) #

    Hi Derek,

    I'm surprised to find a musician cares a lot about owning his/her website, since the internet loaded with so many services to help artists or non-technical professionals.

    You are absolutely right. Any content (music, art, design, legal...) creator SHOULD OWN their creation first. Other services/companies are second. Thos companies should be treated as marketer to the main content which exist on the personal website.

    As a developer and designer this has been my motivation for the last 5 years. I talk and meet with business owners and encourage them to own their content and have the power of control it and have their fans visit them at their home 'website'.

    Many artists claim they don't have time to create and manage their site, which is not acceptable these days. As you mentioned mp3.com and myspace.com helped artists for years and they disappear with all content and database. And this will happen again for sure with Facebook, Soundcloud, Spotify, ... etc. They will go with "their content". Thats when artists and professionals would be forgotten.

    Your site is a good example. You have worked on many projects, some are known and others are not. And we all still talk and learn about it from your own site, since you own it and it belongs to you. Your fans would find someone else if it wasn't for your website.

    I would love to help and guide any one on website design, development and management.

    Smart advice. Thank you!

    ahmednadar.com

  22. Rachel Walker (2018-02-14) #

    Hi Derek! I so agree. It takes a real commitment and true passion for ones music. It means a lot of time and money invested but a website is really a solid way to be available to people that may want to hear your music💖

  23. Jose Duque (2018-02-14) #

    Awesome piece
    Thanks Derek

  24. Terry Ronan (2018-02-14) #

    The most obvious things we tend to ignore. Great article. A website, build your contacts, all in one location that you manage. Simple
    Simple short emails, know the basic skills needed to work online in the industry, great advice thanks

  25. Wendy (2018-02-14) #

    I like the basic.

  26. Douglas Saum (2018-02-14) #

    This speaks to my current situation. Very helpful. Thanks.

  27. Zola (2018-02-14) #

    Important wake up call and practical tips. Love it!

  28. Valdy Horsdal (2018-02-15) #

    Thank you for the forthright advice, and the sparsity of presentation.

    The subjects are explicit, and so essential.

    I take them to heart, they take me to task.

    Bravo.

    Love, Valdy

    Canadian folksinger: www.valdy.com
    text/cell: 1-250-537-0115
    agent: Jeff Andrusyk jeff@jmatalent.com

  29. Adam (2018-02-15) #

    Derek don't be sorry.this is info that matters. People forget the basics

    Thank you Adam

  30. Alketa (2018-02-15) #

    Once, a web specialist said in an event: "If you are building your brand and keeping your contacts in Facebook or other similar platforms, it is like you are living in a rented house. If you build a personal website, you have just bought your own house"... This idea will always be relevant, I guess! :)

  31. Jon Livingston (2018-02-15) #

    Excellent advice. Sometimes I forget. I'm on it now!

  32. Natascha Buck (2018-02-15) #

    I didn't want to depend on a company like FB for my webpage. It's too easy for them to get distracted by a cat video. Hence I taught myself Wordpress and WooCommerce. People who don't want or have these skills should go to WIX or Shopify. Maybe as well Squarespace but I haven't made experience with that platform.

    Advantage of Wordpress self hosted? It's on your server and only you can shut it down.

    Despite I'm not a musician, I only compose artistic cakes. But I made sure interested people would come to MY yard and I would decide where and how to distract them. If at all ☺

  33. Dan Palladino (2018-02-15) #

    I just updated my email signature. Thanks, Derek!

  34. Fred Spek (2018-02-15) #

    Right on Derek! The best advice for artists. Keep control of your work.

  35. Nate Elliott (2018-02-15) #

    I like this a lot. Most artists have lackluster websites at best.

    Personally, I appreciated the tip about keeping emails short (under 5 sentences). This makes me wonder how many of my emails don't get read. This makes me wonder if YOU read my email! I kid, but these are incredibly basic and tactical tips that every artist and person should have.

  36. Elisa Brown (2018-02-16) #

    Derek,

    The art of a One Sheet is unknown to most young artists... Much less a short email.

    Short and sweet.

    Love it!

    Elisa

  37. Lawrence (2018-02-16) #

    Loved this. You remind me to think for myself and do what I think makes sense. I copied a "gurus" email signature: "P.S. did you hear this? (with a link to the podcast)". This just isn't me, so I copied your formula above and amended all my sigs. Thanks Derek.

  38. caleb (2018-02-16) #

    This is great, great, GREAT advice for anyone (not just musicians) today that hasn't been around internet marketing for long...

    I see people sending their traffic/people to "facebook" or "youtube" - many of those same people are now complaining that they have to pay to reach their own fans on facebook, etc

    Don't build other company's platforms for them.
    Build your own!

    Great advice as always Derek :)

  39. Rose Merrill (2018-02-16) #

    What’s a user friendly website that even a novice can manage?
    WordPress — Derek

  40. Lance (2018-02-16) #

    Thank you for this post! About your point that you made on knowing your social media url, is that really the case in verbal conversations? I’m thinking back to anytime someone wants to direct me their site, I always search their name and the platform I’m looking for. I doubt I would remember the full url if someone gave it to me.

    I think another good peice of advice would be to know what comes up when you search your name + platform. Important to make sure people are finding you instead of somone else.
    Not verbal, just written. (Text, email, included in your email signature, etc.) — Derek

  41. Vail Hayes (2018-02-17) #

    This stuff (information) is so good you should write a book. Oh yeah that's what this is for.

  42. Anne E. DeChant (2018-02-17) #

    Hi Derek and thank you for this latest email. I have my own web site with Bandzoogle. I have all my content there including a mailing list of almost 2000, names that I have collected and added to my Bandzoogle. Are you saying I should have this mailing list somewhere else in case Bandzoogle goes away? Thanks Derek!
    Anne E. DeChant
    Anne E.
    Songstress, Songwriter, Player

  43. Lee Cutelle (2018-02-17) #

    Being up to date is so important as online music sites have a
    history of here today gone tomorrow.

  44. Ovidia (2018-02-17) #

    Great advice Derek, Thank you. I'm a writer not a musician but you're my top guru in practical creativity!

  45. tina jäckel (2018-02-18) #

    thank you for sharing.so helpful! i think it is so important to have a website that you can update yourself.I moved mine to squarespace and i´m really glad i did it! and signatures!! oh mann i´ll have to jump on that right now. I think it´s really the little tricks that are so important and that can save so much time in this digitally totally overloaded world.Like "canned" mails. I just heard about it at the last "influencer" podcast with Reina Pomery.Apparently you can save different copys of messages that you frequently use in your gmail account. And than you just have to click on it, tweak it a little bit and then you´re done:)

  46. Viktoria (2018-02-18) #

    I'd love to know if someone isn't a programmer what software or platform you would recommend for having their own website? :)

  47. Donnie (2018-02-19) #

    Love this! Just shared on Twitter. :)

  48. Alan Hanslik (2018-02-19) #

    Derek,

    Right on track and timely for me as well!

    Being a tech / computer guy, this is all good stuff and what I would recommend. I've had my own site for quite a while, but had been moving it to only my film composer stuff as that's what everyone says you should do. I've felt slighted, leaving much of my other compositions out of site. I'm just changing it back and relying on SoundCloud and other hosting sites to pitch my music for that and making sure my site is a place that people can find and see all of what I do. Then connecting that to at least - FaceBook, Twitter to start are great social media places to start. There are many many more and with some research, you can decide if those fit and help you in what your looking to do. The are great site builder tools and creating your own domain is straight forward allowing you to build your own site. Your point on mp3's is very important and if you're going to sell, submit or rely on your music for something, you should learn about ID3 and making sure that your music is tagged, registered so everyone knows it's yours, where to contact you. The Internet is so powerful and much of it is key for independent artists along with everyone else from record companies to major composers.

  49. Nicky Shane (2018-02-19) #

    Fortunately I have a bandmate that handles the heavy lifting on the internet as we are creating and polishing a new set list... I stay busy writing and recording new music for Independent films. Drawing, painting and selling art (Facebook). Writing comedy for scripts and stand-up...
    Day job stuff - Plus working out playing basketball, track workouts and soccer to keep my sanity. I don't keep track of my age just my fitness and endurance...

    At this point I try to stick with what I create best.

    Thanks again Dereck I mean Derek for all you do!! Nicky Shane

    Nicky

  50. Anne E. DeChant (2018-02-19) #

    Derek I sent a question about this article. Did u receive it?

    Thank you,
    Anne E.

  51. Laura Creamer (2018-02-20) #

    Good advice! I appreciate it. These are tips that might be simple, but it is hard to stumble upon this knowledge. Thank you for presenting it.
    Laura

  52. Japetus (2018-02-20) #

    I've been building and running my own HTML websites since 2000 eg http://www.japetus.com - lately I learned a bit of Wordpress so set up a WP blog to create my own interactive space where I can express myself openly to an open web http://www.japetus.net

    Facebook has always been shallow and meant contending and competing with cat videos - and they recently stopped embedded videos (eg YouTube) and embedded audio (eg Bandcamp) on top of never allowing audio uploads in the first place - as well as their censorship and ads of course.

    My blog is my new interactive webspace soapbox that can be subscribed to - all searchable as a database/resource. A way for me to find out what's actually in my heads - in words.

    And I can also moderate the comments and only allow the positive comments avoiding dumb comments from strangers on FB. My Japetus.com is for music/video but my new Japetus.net is for getting inside my head.

    At no stage do I think about either of them making money. It's all for fun and personal creative exploration.

  53. Doug (2018-02-21) #

    Hi Derek,
    In one of your previous articles, you recommended "Head First HTML and CSS" as a good resource for acquiring the skills to build and maintain a custom website. Do you have any other updated resources you would recommend? Many thanks.
    No. HTML and CSS hasn't changed. That's still the best (and funnest) book to learn it from. — Derek

  54. Mike (2018-02-27) #

    The art of brevity. I struggle with this in my emails sometimes. I am reminded of that Twain quote that is relevant here, "if I had more time, I would have written a shorter letter." Sometimes saying less indeed takes more time...

  55. Carolyn (2018-03-09) #

    Very practical, especially importance of having a descriptive signature and knowing how to change your own website, which I don't know.

  56. Andy (2018-03-11) #

    "silently handicapped" haha Yes Derek. I think I will have to borrow this one from you.

  57. Rebecca Ionescu (2018-05-07) #

    I would like to know how you store all of your personal photos. Currently, I store all of mine on google drive, but I need to find a better alternative. I heard you relay a story about a friend who lost all of his son's photos (from google photos).

    Thanks.
    I keep an external hard drive, and then a clone of it at a friend's house across the world, and keep the two sync'd up (just using rsync over ssh). But there are many approaches like this. Just search the web for other people's solutions, too. — Derek

  58. James Hendley (2018-06-16) #

    Everything you have said is spot on.
    One needs to know how to handle things on his own to grow one's skills and knowledge. Being self-reliant is important in any kind of business, and the internet ones are not the exception.
    For example, you can have a customer support software like Kayako's https://www.kayako.com/ecommerce-customer-support, but you still need to know how to answer to inquiries in the more traditional way in case things don't work as expected some day.

  59. Robel (2020-04-29) #

    Great piece of advice.
    What happens if/when a datacentre/bare metal provider where you are hosting your website/music/projects shuts down? Is there an agreement that they first allow you to download/move your material to another provider?

    Also, check this link for additional email tips, I found it to be really good. https://iridakos.com/programming/2019/06/26/composing-better-emails . I think I first found it in Kevin Kelly's https://www.recomendo.com/
    Yeah any service that's not a total scam would of course give warning if going under. But you might even just choose to spend the $5/month at two different companies to be safe, and use rsync to clone your files between both servers. — Derek

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