Silk Road forums
Market => Rumor mill => Topic started by: gordy_o on January 08, 2013, 08:38 pm
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I wanted to put together a good post on a vendor that I have been dealing with for the last few months with.
I've done at least 6 transactions that went great! There was one order that he went out of his way to replace it,
not much more I could ask for. Communication has been great, and I have gotten quick responses to mostly my
inane questions. I would also like to note that on just about every transaction, a nice handful of goodies came with.
I even got an order in between the holidays! I didn't think too many vendors would be getting orders out, but I
got mine. It is nice to see a vendor that will go the extra mile and hook ya up, and even help ya out when they
dont have to. It's the little things that keep me coming back.
There are some excellent vendors out there, and I have to say that Larghetto has been keeping up the great work
time and time again! I know when I place an order it's usually out the next day and in my mailbox the day after.
Got to love the great service, no worries from me!!
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I have had two successful transactions with Larghetto since end of Nov last year so agree with you gordy. I know there is a bit of bad press re Larghetto on the forums but for the record my experience has been all good. His communication was excellent, he even messaged me after 9 or 10 days to ask had I received my order OK. I hadn't at that point but did two days later.
Stealth (for pills) could prob be improved a little. The packaging is very discreet and professional looking, but the individual blister strips (& pills) can be easily felt through the packaging if you run your fingers along it.
Having said that, I also have to say in my fairly limited experience on SR I think overall the packaging needs to be stepped up if we are going to enjoy this amazing marketpalce for much longer. As I have said a couple of days ago in another post, I think this thread started by theYowie is brilliant
http://dkn255hz262ypmii.onion/index.php?topic=94730.120
...and I hope some of our leading Vendors get their game on and ramp up their packaging. I personally would happily pay another BC on top of my order if it got me improved packaging = higher rate of successful delivery.
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I had a bad experience with Larghetto I thought I'd share here. I don't think he's a scammer, obviously, but I think his methods are pretty lax and would strongly discourage ordering from him.
Ordered nearly $300 worth from him, on a non tracking order. His profile said they may ask to finalize early for users with few transactions. I just placed my order and waited. After a week of processing, I contacted him. He said that they should have told me to finalize early, because they require this for members with less than TWENTY transactions (!). I thought this was a dumb policy, and said as much, I discussed cancelling my order with him, but decided to go ahead due to a high percentage of positive feedback, what I thought was a guaranteed reship policy, and his prices are just so good.
Needless to say, I never received my order. Nothing arrived, no order, no seizure letter, nothing. He tells me to wait and wait, until it's been well over two months since my order was put in. Eventually I am certain it's not arriving, and message him about a reship. Then he explains that he does not offer a reship on orders without tracking, unless you can show a seizure letter. I didn't realize this was the policy - silly me, should have read his profile more carefully I guess. But I thought I did sift through that wall of text pretty carefully - who knows what it really said when I ordered? He can of course change those 'terms' at any time. (And in fact lots of customs agencies have stopped sending out seizure letters in many cases because they know contraband sellers have reship policies like this!)
So in the end he would only offer a 'discount' (unspecified %) on future orders. Of course I've got no interest in sending him more money. I asked instead for a reship of 50% of my initial order, as a compromise, and he just never responded. So I changed my feedback, and now I'm taking the time to post here.
Of course, he would have to trust that I'm not lying to get a second order when I actually did receive my first - just as I have to trust that he didn't fuck up my order somehow. He really should offer a one-time goodwill reship for orders lost in the mail. Failing that he should make his policies clearer on his huge profile page. He also shouldn't have such a stupidly high bar for remaining within escrow. He shouldn't be dealing outside escrow at all, but unfortunately everyone does it these days.
TL,DR: I didn't receive my order from Larghetto and he wasn't willing to make it right. DON'T ORDER FROM HIM WITHOUT TRACKING, he WON'T RESHIP your order if it's lost, and it seems like his methods are PRETTY CRAPPY, so items getting lost is a distinct possibility.
In the future, I just won't FE, ever. The worst part is that forum search wasn't working when I was deciding whether or not to FE, so I didn't see the recurrent posts about bad experiences with him - if I had, I never would have done it in this place.
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My experience with Larghetto has been very similar to what tompkins describes above. My order was worth around $530, and it included sample RCs shipped from a different location than the bulk of my order. I received the RCs (with tracking/signature, perfect packaging and quality), but never received the main goods, which were (he says) sent without tracking.
All throughout my communication with Larghetto, and before he convinced me to FE, he insisted that I was covered by a "100% reship guarantee". After some 6 weeks of waiting for the main part of the order (I was patient since I was pleased with the RCs package, which arrived on time), Larghetto refused to honor the reship agreement and instead offered only an unspecific "discount" on future orders.
It was only then that I checked the SR forums to find the many complaints against Larghetto. It appears to me that he is a selective scammer -- he'll scam you for a large order if he thinks it's worth it. Small orders to build his feedback, large orders for easy extra money. This is why he has a rating of around 96-98 -- it's good enough as long as his last 10 feedback are 5/5 most of the time.
So, while I don't believe Larghetto actually shipped the main part of my order (only the RCs, which he ships from another location), even if he did, he backed out of his own "reship guarantee" and I'm left with no product and a $400 loss (the RCs being worth approx. $130).
Beware of large orders with Larghetto. Definitely don't FE for a medium or large order with him.
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Would just like to say, that we've revamped things a lot since npaka and tompkins.
With regard to how we do things when we ask for FE, we've very much reduced the requisites to be asked for it. It also is mainly asked (as in these two peoples bad experiences) for orders that have no tracking. These are ONLY our pharms (the undeclared ones).
I would like to say, absolutely without a doubt, that I'd really want to give some kind of insurance for people who lose their orders (and we do much more now, but keep quiet about it due to the scammers seeing this and not believing our profile instead). However, we have to *at least state on our profile* that we can't give refunds for non tracked orders. Otherwise people can claim it without ANY proof and we are stuck! We DO cover tracked items tho.
Please, please, PLEASE try to see it from out point of view. We have literally no way of stopping people from claiming it. We NEVER EVER EVER scam anyone in ANY instance for ANY amount with ANY stats or ANY item. We are an honest vendor, and we just are afraid of dishonest people ourselves.
As we say, we've made things better now with regard to the things that were brought up. If you two would like to ask for a small refund respective to your orders and stats, then we will do so.
Also, you have to realize that orders DO get lost sometimes. With our previous policy, we tried to cover the people who would claim such a thing and give a discount on a following order, making us safe from such attempts for the most part. We also gave the RANGE of 10-20 orders since people often pay for raffles and lotteries to bump up their score and then make a massive order.
This is not just a one way thing this problem that you bring up! This blade cuts both ways - the buyers AND the sellers.
We do OPENLY state that orders that get lost we can't cover (even tho we do most of the time quietly with something esp these days). This is to protect us ONLY with orders without tracking which are our undeclared pharms. All other items, which are many we will cover.
I hope this helps comfort some peoples concerns. We also have a 0.2% seizure rate, and if customs don't send out a seizure letter that is against the protocols of countries with any kind of legal system and is tantamount to stealing and corruption.
People on this forum have a jealousy and a bit of a nasty attitude in my opinion. If you actually bother to read the whole things that are brought up in these hate spams, you'll see that they are mostly unfounded.
If we actually did scam people for large amounts (which is completely non needed with the money we make as with any other top vendor) then our ranking and our score would be hit proportional to the cost of the order. I actually can't think of an order with a large cost value that we had a problem with. Only small ones.
Best regards,
Larghetto
P.S. The reason why our feedback score is not higher than it is (it still is pretty high at 97, and it has been higher with 99 and even 100 at some points) is simply because people will leave absolutely crazy things as their feedback, or just give a 1/5 without even a comment! We contact EVERY single person WITHOUT FAIL who has given a score lower than 5/5.
They don't contact us though prior to posting such a thing, and won't even answer or sometimes even read their messages :(
It would be great if sellers could leave some feedback for buyers, and has been brought up as an option.
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I had a bad experience with Larghetto I thought I'd share here. I don't think he's a scammer, obviously, but I think his methods are pretty lax and would strongly discourage ordering from him.
Ordered nearly $300 worth from him, on a non tracking order. His profile said they may ask to finalize early for users with few transactions. I just placed my order and waited. After a week of processing, I contacted him. He said that they should have told me to finalize early, because they require this for members with less than TWENTY transactions (!). I thought this was a dumb policy, and said as much, I discussed cancelling my order with him, but decided to go ahead due to a high percentage of positive feedback, what I thought was a guaranteed reship policy, and his prices are just so good.
Needless to say, I never received my order. Nothing arrived, no order, no seizure letter, nothing. He tells me to wait and wait, until it's been well over two months since my order was put in. Eventually I am certain it's not arriving, and message him about a reship. Then he explains that he does not offer a reship on orders without tracking, unless you can show a seizure letter. I didn't realize this was the policy - silly me, should have read his profile more carefully I guess. But I thought I did sift through that wall of text pretty carefully - who knows what it really said when I ordered? He can of course change those 'terms' at any time. (And in fact lots of customs agencies have stopped sending out seizure letters in many cases because they know contraband sellers have reship policies like this!)
So in the end he would only offer a 'discount' (unspecified %) on future orders. Of course I've got no interest in sending him more money. I asked instead for a reship of 50% of my initial order, as a compromise, and he just never responded. So I changed my feedback, and now I'm taking the time to post here.
Of course, he would have to trust that I'm not lying to get a second order when I actually did receive my first - just as I have to trust that he didn't fuck up my order somehow. He really should offer a one-time goodwill reship for orders lost in the mail. Failing that he should make his policies clearer on his huge profile page. He also shouldn't have such a stupidly high bar for remaining within escrow. He shouldn't be dealing outside escrow at all, but unfortunately everyone does it these days.
TL,DR: I didn't receive my order from Larghetto and he wasn't willing to make it right. DON'T ORDER FROM HIM WITHOUT TRACKING, he WON'T RESHIP your order if it's lost, and it seems like his methods are PRETTY CRAPPY, so items getting lost is a distinct possibility.
In the future, I just won't FE, ever. The worst part is that forum search wasn't working when I was deciding whether or not to FE, so I didn't see the recurrent posts about bad experiences with him - if I had, I never would have done it in this place.
Yep. I realize I'm a total newbie but I'm taking the time to post this just in case other newbies are cautious about which vendors they give their money to. I had the exact same experience with Larghetto. Luckily, I realized before ordering that there was a chance of being scammed and didn't order more than I was totally comfortable losing. However, it never came (Larghettto asked me to finalize early, I did instantly) despite Larghetto insisting I wait 60 days (!!!) to ensure that the package wasn't coming. I did not receive a seizure letter and truly don't believe it was shipped - however, he refused to honor the RE-SHIP GUARANTEE (directly in the title of the product description) and instead offered me a 20% refund, on the condition that I changed my review to "All is well" or something similar. I declined the "refund" and opted to leave a bad review instead in case it swayed anyone else from ordering from him.
I should note I was very polite and business-like with Larghetto throughout the process, even when it took upwards of 8 days for him to respond when I was insisting the package did not make it.
On the other hand I've had 2 other great experiences ordering (EDITED TO ADD: WITH OTHER VENDORS! NOT LARGHETTO) so they aren't all bad :) Just be cautious and don't order more than you're prepared to lose!
HTH someone
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For what it's worth, you can do a search on nearly any vendor that has been in business more than 3 months you will find plenty of reports of no-show products, suggestions/accusations of scamming and generally disgruntled buyers. For the vendors STILL in business after 6-12 months, I think you would find that those instances are pretty isolated and were probably unavoidable.
I mean fuck guys, you are ordering illicit shit through an illegal, international mail order system ... of course stuff if going to go missing!.. and its not always LE that gets your missing order, often its ol sticky fingers the postie himself. I have mates (two) that have been posties in two different cities and they have both got stories galore of things that 'go missing' in the mail. Don't think LE are the only ones watching these forums, as a postie its not bloody hard to educate yourself about what sort of mail to 'watch for'.
I do understand how it feels to lose $$ on a no show package, been there done that... but I also don't believe Larghetto could possibly stay in business as long as he has and maintain a 97%+ rating if he simply wasn't sending stuff. I'm not trying to float his boat for any particular reason, but overall, as disgruntled buyers we need to be careful to separate the facts from the assumptions before 'publicly' stating a vendor did not ship something. I know it happens, it was the first thought i had when one of my orders didn't show up - but on reflection I believe it is very rare as it serves no-one any good and makes for a short lived career as a Vendor.
Anyway, if you have been buying gear anywhere in the world, via any means, for quite a few years, I reckon you have been blatantly ripped off plenty of times... in which case what do you do? You whinge to your mates, you flick the dealer and you move on. There are no guarantees in this game, never have been, never will be. Though it might look like Ebay or Amazon it's not!
The SR Vendors that do offer re-ships and/or refunds are game changers and for that I thank them... though its a fucking big stretch to expect a refund from a 'dealer' you are probably using for the first time and have never even met!
And as LG says, the blade cuts both ways. There are a shitload more buyers than Vendors on SR so in simple percentage terms there are probably a lot more cases of Vendors being scammed by a buyer rather than the other way round. Cold comfort but it is what it is.
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To the the last poster, we offered you a refund despite you being a new user and having low ratings as you state. On top of this you had TWO ORDERS THAT ARRIVED WELL.
How on earth can you possibly be so shell shocked when we offer this, you have received twice before, and we state that this completely openly? We have actually made it VERY clear with arrows on our profile now too.
We offered you a refund despite your new status as well even though we say we don't have to! As I say, this situation cuts both ways, and you're honestly thinking that we would scam you on your third order after gaining some stats than the first???
Silly.
To the new post that was made just now: We've been a vendor for very close to 2 years now. A lot of the things this person is stating is very true.
Also, the biggest orders we get on here are BARELY BARELY ever untracked pharm orders. I also think if you had one of those orders go missing (the big tracked orders that are the ones that ARE big), and I'm talking $1500+ orders at the least, you're going to hear some noise.
We give reships for lost orders with tracking. We even say that we will cover a lost item in ANY SCENARIO as long as it isn't the "direct fault of the buyer" (like not writing his/her address correctly).
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I don't have ANYTHING valid to add pertaining to a vendor review. I just wanted to say that this is the largest compilation of continual TL;DR posts I've seen on the SRF so far.
It blew muh mind
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To the the last poster, we offered you a refund despite you being a new user and having low ratings as you state. On top of this you had TWO ORDERS THAT ARRIVED WELL.
How on earth can you possibly be so shell shocked when we offer this, you have received twice before, and we state that this completely openly? We have actually made it VERY clear with arrows on our profile now too.
We offered you a refund despite your new status as well even though we say we don't have to! As I say, this situation cuts both ways, and you're honestly thinking that we would scam you on your third order after gaining some stats than the first???
Silly.
To the new post that was made just now: We've been a vendor for very close to 2 years now. A lot of the things this person is stating is very true.
Also, the biggest orders we get on here are BARELY BARELY ever untracked pharm orders. I also think if you had one of those orders go missing (the big tracked orders that are the ones that ARE big), and I'm talking $1500+ orders at the least, you're going to hear some noise.
We give reships for lost orders with tracking. We even say that we will cover a lost item in ANY SCENARIO as long as it isn't the "direct fault of the buyer" (like not writing his/her address correctly).
If you are addressing my post, Larghetto, it would probably help if you used SNs to clarify. Just so I'M clear - I have NOT had 2 successful shipments with you. I have had NO successful shipments with you. I have had OTHER SUCCESSFUL shipments with other vendors - and me saying, "That said, I've had two other successful shipments so they aren't all bad ;)" was in reference to not all vendors being bad, and a word of caution to other newbies out there.
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The problem, Larghetto, is that you insisted that my entire order was "covered by our 100% reship guarantee" and then refused to honor it.
If what sekure says above is true, that the large long-time vendors all have as many complaints against them as Larghetto, then I'm willing to consider the possibility that you DID ship my order. But it doesn't change the fact that what you did was sleazy and dishonest. Enticing a buyer to FE with promises of free reship and then pretending you never did so.
BTW, I should mention that, while I'm new on the forum, I'm not a new SR buyer; I've bought from around 20 different vendors, and Larghetto is only the 2nd vendor that gave me problems (the 1st one was an innocent blunder by the vendor, and I got refunded no problem).
Yep. I realize I'm a total newbie but I'm taking the time to post this just in case other newbies are cautious about which vendors they give their money to. I had the exact same experience with Larghetto. Luckily, I realized before ordering that there was a chance of being scammed and didn't order more than I was totally comfortable losing. However, it never came (Larghettto asked me to finalize early, I did instantly) despite Larghetto insisting I wait 60 days (!!!) to ensure that the package wasn't coming. I did not receive a seizure letter and truly don't believe it was shipped - however, he refused to honor the RE-SHIP GUARANTEE (directly in the title of the product description) and instead offered me a 20% refund, on the condition that I changed my review to "All is well" or something similar. I declined the "refund" and opted to leave a bad review instead in case it swayed anyone else from ordering from him.
I should note I was very polite and business-like with Larghetto throughout the process, even when it took upwards of 8 days for him to respond when I was insisting the package did not make it.
On the other hand I've had 2 other great experiences ordering (EDITED TO ADD: WITH OTHER VENDORS! NOT LARGHETTO) so they aren't all bad :) Just be cautious and don't order more than you're prepared to lose!
HTH someone
There's that "reship guarantee" that I'm talking about. He also offered me a 15% refund on lost items if I changed my rating from 1/5 to 5/5. I demanded a 50%, not expecting him to accept.
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Hello,
With regard to the email that asked you to finalize, the bit pertaining to mention the reship guarantee has been worded as follows:
"You are protected by a reship guarantee which covers the entire world. We will cover you in the event for completely free should customs seize your product."
We will try to word it better though since it seems you didn't understand when asked to finalize as new buyer.
We also do cover items lost in the mail as long as they are sent tracked though, which we use the same letter for and we refer to that policy the same as we do for the tracked items.
I do also say in a lot of listings, and not just my profile as well - *which you should read!* - that we don't cover the lost items for specifically untracked pharm orders - we do for tracked ones!
I am very surprised that you say that you were asked to finalize with 20 buys. We would never ask anyone to finalize in any situation with those stats unless they are all lottery tickets or something is wrong with their refund rate, etc.
*ARE YOU ABSOLUTELY SURE YOU ARE CORRECT ABOUT THE AMOUNT YOU STATED YOU HAD IN BUYS ON YOUR ACCOUNT?*
We record ALL buyer rating stats at the time of any buy for any product so we know exactly what to deal with when anything happens if we need to. I'm a bit surprised that you weren't offered a more fairer refund at the time since you say you have very good stats.
Normally a policy of a tiered response to a lost order is offered by a lot of sellers. Similar to:
0-10% for x - y stats
10-25 for y - z stats
25-50 for z+ stats
(Or in some sellers cases absolutely none at all)
WE DO offer a similar system behind closed doors of our business. We just don't say it at all publicly since anyone can claim it.
That being said, please message me on the other auction side of the site by your username and we will certainly try to work something out.
EDIT: No message yet.
We'd also like to that our seizure rate is less than 0.01% completely worldwide everywhere for all items. I doubt we are a lax company when it comes to doing things right if we get these results.
Best regards,
Larghetto