Silk Road forums
Discussion => Security => Topic started by: Holly on December 14, 2011, 09:31 pm
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Has anyone else had problems with their cash deposit feature? Its way past 24hrs hrs ):
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I've had one of my cash deposits take 36 hours before, but after emailing them it was deposited very quickly. Have you sent an email? Which bank did you deposit at? Did you email them a copy of the receipt and the order number?
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It was at chase... haven't gotten a response from support yet.
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Had the same issue. Don't worry guys, they will fill your orders. Took over 24hrs to fill mine, and support never answered my queries due to what I believe is probably them being really busy. I know it sucks, but things happen. I know what I wanted to buy sold out before I got my coins even though I thought to myself I was being smart by ordering way before the stock got low. Just be patient, that is all there is to say.
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same boat here - BOA cash deposit almost 48 hours ago, confirmation that I had bitcoins about 24 hours ago, still hasn't show up in my wallet nor block explorer and they're not responding to my e-mail. Color me pissed, but trying to be patient - haha.
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finally got a response from get-bitcoin:
Dear Customer:
Thanks for using GetBitcoin! All of your Bitcoins have been sent from our Bitcoin client to your address.
However, it appears that our connection to the Bitcoin network is currently experiencing difficulties, so
some of them may not have been posted to the Bitcoin network yet. We're terribly sorry about the delay, and
we're working on the problem now; we expect to have it resolved by tonight or tomorrow (Thursday).
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This is the second time they've gone over that so-called 24 hour "guarantee", I didn't get my service free that time and I won't be surprised if they keep their 5% fee this time as well. Fucking lame.
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You have to demand it.!!!!! 8)