Silk Road forums
Discussion => Security => Topic started by: HeatFireFlame on February 02, 2013, 12:04 pm
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Ok so im one of the idiots who forgot their pin, please dont start trolling on it i realise it was a stupid fucking thing to do.
waited 3 days for the SR support message after i had 5 incorrect tries and i replied over 9 hours ago and the PIN reset email or whatever never arrived.
However at the side where it says freshness it is still marked as unread. Does this mean that Sr support hasn't had a chance to read it yet?
Thanks. Please advise i dont want to send them another message and be a pain in the ass if they just havn't had a chance to read it.
Hff
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anyone?
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That'll teach you lol - but on the other hand it can be easily done!
Did you give the correct email, might be worth checking but strange the reset email never arrived? Otherwise just be patient I'm sure they'll get back to you - you're right if it's unread then that's what it is.
You could always try the new support forums as well you might have some luck there.
Very frustrating for you but good luck!
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Still not arrived, Im going to check out the support forums now, But i get the feeling they are way too busy too handle my problem.
I received the email to my SR account, But have checked my tormail as well. Nothing.
the message that says
DO NOT DELETE THIS MESSAGE : PIN RESET
when i click read the reply that i sent to SR support to say thats my 3 days up, is saying unread next to it.
i also sent them a follow up querie to see what was happening and that is saying unread as well next to it.
Does this mean SR support haven't read the message yet? The process seems simple, It's just getting it all working that seems impossible
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That'll teach you lol - but on the other hand it can be easily done!
Did you give the correct email, might be worth checking but strange the reset email never arrived? Otherwise just be patient I'm sure they'll get back to you - you're right if it's unread then that's what it is.
You could always try the new support forums as well you might have some luck there.
Very frustrating for you but good luck!
Any ideas mate still not got it.
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you will be able to reset your pin soon