Silk Road forums

Discussion => Silk Road discussion => Topic started by: NorCalKing on August 27, 2013, 04:51 am

Title: New feedback system
Post by: NorCalKing on August 27, 2013, 04:51 am
Might as well let DPR see it in a more graphical way!

NCK
Title: Re: New feedback system
Post by: MeowFlakes on August 27, 2013, 07:38 am
I am not that big of a fan that each rating has it's on column thingy, it's too big and not too easy on the eyes if i was skimming comments on the item
it should be like the old one but with a little + icon to expand it if you really wanted to read more depth on the rating
Title: Re: New feedback system
Post by: LemonKeyFace on August 27, 2013, 09:26 am
I can't even edit old feedback.
Title: Re: New feedback system
Post by: uhrwerk on August 27, 2013, 09:42 am
its OK for now and leading into a good direction. there is some things though;
a) the feedback-boxes are too big (space-wise). although thats only a cosmetic aspect, I think it makes it hard to read and get an overview. (MeowFlakes said that already). I would also propose to be able to change the order of appearance on the main page, not on a sub-settings-page.
b) the feedback you can access and view from the account section appears to be disconnected from the given feedback on the vendor page, I have lots of feedback but they are not visible for me from the account-feedback section. newest one there is >one day old.
c) why did the feedback of the listings vanish?
d) one users changed his feedback score before the new system was set up. it is the old feedback score again and now he can not change it at all
e) how often is the average rating of a vendor updated ? I think that could be more often than once weekly.
Title: Re: New feedback system
Post by: jesse on August 27, 2013, 10:43 am
I can't even edit old feedback.

that is exactly the plan, no more extortion possible.
example:
I sold a guy 5 times with very good result 5/5 and good feedback.
Now the 6th time something goes wrong, he get angry, tells me he want 100% refund or whatever.
I say sorry, no.
He can now change all the 5/5 rating to 1/5 and bad written feedback leaving me with a very bad rating just because he can.
Now, after leaving feedback as you thought it was right, no changing possible.
No blackmail!!
Title: Re: New feedback system
Post by: DanDanTheIceCreamMan on August 27, 2013, 04:54 pm
As far as the not being able to change feedback my only opinion of that is you should  be able to change it once time and only up to 7 days after leaving it.

But more importantly the reason I'm writing here is to let DPR know I'm not liking the fact that when I click on an item now there is no feedback on the bottom of the page for that specific item. And when I go to the vendor page I have to sift through all the reviews to try to find the ones for that item. That makes me a sad ice cream man :(
Title: Re: New feedback system
Post by: sinister-breaks on August 27, 2013, 04:58 pm
Making feedback optional is a risk, ratings and feedback are what makes SR, just hope people carry on leaving them  :o
Title: Re: New feedback system
Post by: Kiwikiikii on August 27, 2013, 05:48 pm
As far as the not being able to change feedback my only opinion of that is you should  be able to change it once time and only up to 7 days after leaving it.

But more importantly the reason I'm writing here is to let DPR know I'm not liking the fact that when I click on an item now there is no feedback on the bottom of the page for that specific item. And when I go to the vendor page I have to sift through all the reviews to try to find the ones for that item. That makes me a sad ice cream man :(

+1. Also wtf is going on with showing buyers info, i see a few here and there but most is hidden.
Title: Re: New feedback system
Post by: neplusultra on August 27, 2013, 06:25 pm
Does anyone know what reasoning led to the decision to change the feedback system?
Title: Re: New feedback system
Post by: Bronangen on August 27, 2013, 06:32 pm
Does anyone know what reasoning led to the decision to change the feedback system?

DPR got dropped on his head.

No disrespect intended...but these updates are absolutely horrendous. Did I mention absolutely horrendous?
Title: Re: New feedback system
Post by: SmokesHisBroccoli on August 27, 2013, 08:42 pm
Does anyone know what reasoning led to the decision to change the feedback system?

I don't want to speak on behalf of DPR so I would suggest reading through the two large threads that DPR started regarding these changes.  But to sum it up briefly DPR did it mainly for security and also for convenience and organization of information. 
Title: Re: New feedback system
Post by: j1m1th1ng on August 27, 2013, 09:14 pm
Well it made things less secure, added no convenience, and is a disorganized mess.
Title: Fedback editing is important !
Post by: maligan on August 27, 2013, 09:38 pm
Editing feedback is essential part of rating and review !
Title: Re: New feedback system
Post by: Baraka on August 27, 2013, 09:57 pm
One of the greatest things about SR used to be that you could click on a vendor's product page and see all of the feedback associated with that product. That ended with this update. All of that is gone now.

There's no way to see all of the feedback for one product on one page. You have to manually go through all the general feedback and try to fish out the feedback on the product you're considering buying.

TOTALLY NOT COOL.  >:(
Title: Re: New feedback system
Post by: Baraka on August 28, 2013, 07:33 am
Problem solved!!!  :) :) :)

Wish I could change my rating.
Title: Editing rating is important !
Post by: maligan on August 28, 2013, 07:52 am
One example of the many:
Accidental ratings can not be changed  !  I had at least 3 clients gave me 1/5 simply because they could not find the product in the envelope.  Once we talked it over they apologized for there mistake and switched to 5/5.  This is impossible from now on....

I have no point of talking to them no more. Rating is final no matter what. I am screwed big time

The new feedback system can/will  harm my business for sure....
Title: Re: New feedback system
Post by: j1m1th1ng on August 28, 2013, 08:20 am
Yeah there have been a handful of times where I've made some minor mistake customer leaves something less then 5, I contact them figure out what the problem was, send more or correct product or whatever the case was.  Customer gets it, is very happy and updates feedback.  Everyone wins.
Title: Re: New feedback system
Post by: Hungry ghost on August 28, 2013, 08:29 am
Yeah there have been a handful of times where I've made some minor mistake customer leaves something less then 5, I contact them figure out what the problem was, send more or correct product or whatever the case was.  Customer gets it, is very happy and updates feedback.  Everyone wins.

Yeah there are lots of situations where you might want to change feedback. I don't think the decision to make feedback final has been fully thought through. Maybe it should only be editable for 2 weeks
Title: Re: Editing rating is important !
Post by: TheIndigoChild on August 28, 2013, 09:17 am
One example of the many:
Accidental ratings can not be changed  !  I had at least 3 clients gave me 1/5 simply because they could not find the product in the envelope.  Once we talked it over they apologized for there mistake and switched to 5/5.  This is impossible from now on....

I have no point of talking to them no more. Rating is final no matter what. I am screwed big time

The new feedback system can/will  harm my business for sure....


exactly! Ive already encountered this once I dont want to be marked badly for my great stealth only for them to realize where it is once they message me :l


DPR Hear us out !
Title: Re: Fedback editing is important !
Post by: L2H2K on August 28, 2013, 09:28 am
Editing feedback is essential part of rating and review !

definitely I'm have an issue at the moment which the Vendor is dealing with but I can't 'edit' the feedback to update this.
Title: Editing feedback is a must !
Post by: maligan on August 28, 2013, 11:24 am
Editing ratings and reviews is essential no matter how you look at it ! Period !
Title: Re: New feedback system
Post by: Tessellated on August 28, 2013, 03:14 pm
You never gave a poll option for "4/5 - Solid, would recommend"
Title: Re: New feedback system
Post by: NorCalKing on August 28, 2013, 03:56 pm
You never gave a poll option for "4/5 - Solid, would recommend"

Done!

Title: Re: New feedback system
Post by: deep987 on August 28, 2013, 04:03 pm
People are going to wait to finalize until they've thoroughly tested if they can't edit feedback and ratings after the fact. I don't think anyone wants that.
Title: Re: New feedback system
Post by: heisenbud on August 28, 2013, 04:12 pm
What are these changes trying to achieve and how.
Title: Re: New feedback system
Post by: DaFuck on August 28, 2013, 04:30 pm
editing feedback fucks vendors if buyers extort them and change it
not editing feedback fucks vendors if buyers dont leave any or write hasty bullshit

vendors gonna get fucked pick a hole
Title: Re: New feedback system
Post by: shroomin1 on August 28, 2013, 05:32 pm
Maybe it could be set up so that Feedback can be changed if both the Vendor and the Buyer agree to it.

Like if the Buyer wants to change feedback, the system will alert the Vendor and the Vendor has to agree to it to allow it to be changed.

Likewise, the Vendor can ask the Buyer to change feedback and the Buyer can either accept the change or stick with their current feedback.
Title: Re: New feedback system
Post by: jesse on August 28, 2013, 09:48 pm
A vendor
Customers don't leave feedback anymore, no idea why because in the past everybody, really everybody left a message/comment.
They were always happy to do so because of the ''relation/atmosphere'' around the orders, they felt ''safe''.
They loved to share that with others, loved to tell what happened and how pleased they were with the way it was handled.
The ''tone'' of the message and the number of it (so many) will tell a buyer to trust or not.
I know it sound a bit corny but that is what people like to hear, info from real happy people knowing the next time the package will end up on their doormat just like this one did.
I have/had only 5/5 but that also is not done anymore.
Just the coins in the account and then...nothing.

I think this is not working but hey...who am I?

No idea how to run a million dollar business, just contributing to the wealth of the one who does.

If so many people telling that this sucks....??

The only good thing is that there is no change in feedback possible.
I would say give that 2 days to make sure and correct ''mistakes''.

From that moment on you cannot be blackmailed anymore (my concern)

The rest is -for me- absolute unnecessary.
My feedback speaks for itself for -new- customers.
I never made a mistake selling to a new customer except to sell to a total newby because I think everybody needs a chance.
Got fucked once of course so...be more careful next time-s- LOL

I really wonder where this all ends...

Do they listen to the people who work with this or...do they just do what they! think is right.

Time will tell

J
 
 
Title: Re: New feedback system
Post by: Kiwikiikii on August 28, 2013, 11:49 pm
A vendor
Customers don't leave feedback anymore, no idea why because in the past everybody, really everybody left a message/comment.
They were always happy to do so because of the ''relation/atmosphere'' around the orders, they felt ''safe''.
They loved to share that with others, loved to tell what happened and how pleased they were with the way it was handled.
The ''tone'' of the message and the number of it (so many) will tell a buyer to trust or not.
I know it sound a bit corny but that is what people like to hear, info from real happy people knowing the next time the package will end up on their doormat just like this one did.
I have/had only 5/5 but that also is not done anymore.
Just the coins in the account and then...nothing.

I think this is not working but hey...who am I?

No idea how to run a million dollar business, just contributing to the wealth of the one who does.

If so many people telling that this sucks....??

The only good thing is that there is no change in feedback possible.
I would say give that 2 days to make sure and correct ''mistakes''.

From that moment on you cannot be blackmailed anymore (my concern)

The rest is -for me- absolute unnecessary.
My feedback speaks for itself for -new- customers.
I never made a mistake selling to a new customer except to sell to a total newby because I think everybody needs a chance.
Got fucked once of course so...be more careful next time-s- LOL

I really wonder where this all ends...

Do they listen to the people who work with this or...do they just do what they! think is right.

Time will tell

J

What do you think about buyers being required a week or two after finalization to give feedback before they are allowed to make any more purchases?
Title: Re: New feedback system
Post by: BenJesuit on August 29, 2013, 12:50 am
The poll needed two more choices:

1. "Dr. Strangelove: or how I stopped worrying and learned to love the new feedback system."

2. "New feedback system forces me to adapt or perish."
Title: Re: New feedback system
Post by: james frazer on August 29, 2013, 03:35 am
What do you think about buyers being required a week or two after finalization to give feedback before they are allowed to make any more purchases?

I will not give feedback until I have tried out the product. Should this takes longer than two weeks, I would make my next purchase on Atlantis.
Title: Re: New feedback system
Post by: Hungry ghost on August 29, 2013, 06:27 am
Hi again, just wanted to spam this thread with my updated suggestion: buyers should only be able to edit their one most recent feedback with a vendor, older feedback locked. This prevents buyers with multiple recent feedbacks using them to blackmail vendors.
        If a buyer can blackmail a vendor with one feedback, they can do that anyway, by messaging the vendor and threatening to leave a 1/5. So locking feedback does not protect against that. If a single feedback can destroy a vendors rating then the rating system is broken.
        As people have pointed out in this thread there are many reasons a buyer might want to alter feedback, not just blackmail.  If you have a problem with a vendor that he later resolves for instance. Of course there will always be assholes; you can't protect against assholes completely
Title: Re: New feedback system
Post by: ChemdogSunrise on August 29, 2013, 06:38 am
I knew there were some changes coming.

Very curious to know whether there is an actual beta test group that these changes are being run past, you know, some actual buyers and actual vendors that are able to feed back about the development before mass deployment.

Not so much liking the change of helm.

Not into following titles in real life. DPR has turned into a title, whereas the man himself changes identity like the site tweaks. This is fine for risk management, but terrible for a revolution.

Meh. I don't know.
Title: Re: New feedback system
Post by: nzt48givesyouwings on August 29, 2013, 07:49 am
Thanks for this NCK
Title: Hungry ghost is absolutely right !!!!
Post by: maligan on August 29, 2013, 08:07 am
Well spoken !!!!!  At least last feedback ( of every individual) should be allowed to be edited !
Title: Re: New feedback system
Post by: shroomin1 on August 29, 2013, 01:58 pm
I knew there were some changes coming.

Very curious to know whether there is an actual beta test group that these changes are being run past, you know, some actual buyers and actual vendors that are able to feed back about the development before mass deployment.

Not so much liking the change of helm.

Not into following titles in real life. DPR has turned into a title, whereas the man himself changes identity like the site tweaks. This is fine for risk management, but terrible for a revolution.

Meh. I don't know.

This whole site is a Beta Test.  When you sign up you are informed that this is experimental.

I like some of the changes and dislike others.  But I supposed without trying different things to see what works and what doesn't, the Silk Road can't improve.

It's impossible to please everyone, but at least DPR listens to our feedback.
Title: Re: New feedback system
Post by: jesse on August 29, 2013, 10:21 pm
A vendor
Customers don't leave feedback anymore, no idea why because in the past everybody, really everybody left a message/comment.
They were always happy to do so because of the ''relation/atmosphere'' around the orders, they felt ''safe''.
They loved to share that with others, loved to tell what happened and how pleased they were with the way it was handled.
The ''tone'' of the message and the number of it (so many) will tell a buyer to trust or not.
I know it sound a bit corny but that is what people like to hear, info from real happy people knowing the next time the package will end up on their doormat just like this one did.
I have/had only 5/5 but that also is not done anymore.
Just the coins in the account and then...nothing.

I think this is not working but hey...who am I?

No idea how to run a million dollar business, just contributing to the wealth of the one who does.

If so many people telling that this sucks....??

The only good thing is that there is no change in feedback possible.
I would say give that 2 days to make sure and correct ''mistakes''.

From that moment on you cannot be blackmailed anymore (my concern)

The rest is -for me- absolute unnecessary.
My feedback speaks for itself for -new- customers.
I never made a mistake selling to a new customer except to sell to a total newby because I think everybody needs a chance.
Got fucked once of course so...be more careful next time-s- LOL

I really wonder where this all ends...

Do they listen to the people who work with this or...do they just do what they! think is right.

Time will tell

J

What do you think about buyers being required a week or two after finalization to give feedback before they are allowed to make any more purchases?

Look for another vendor.
Nobody should be forced to do anything.
Honest feedback the moment you get the items.
Is it good, in time (whatever that may be).
So 5/5
When later something goes wrong, an argue...whatever.. the way it was is they could change their 5/5 feedback from the 5 perfect purchases and make that all 1/5 so...you are fucked unless you give then what they want like 100% refund or else...
Sounds weird...ask vendors. I did not have many but in my 1.5 years 2 at least.
Like now...I am the vendor from SR every customers wants but that can change the minute I make a mistake or...a customer does and I don't take that.
It is also simple examples ...I don't send to a PO box, big no no but customer insists ''really do it all the time, its normal here etc etc ''
Then order get seized...that is ALSO !! my money because now he asks for a refund.
If I say no...well bye bye good feedback from  5 or 6 times selling to him (because of that why I also sold him this time)

It make a vendor hold his frustration...
I even was ''scared'' telling a customer he could not buy from me anymore.
The first thing after this ''no changing'' I did was tell him no more business...looking every hour for the feedback to change because he was a big buyer but with problems
 Strange?....ask anyone...
The rest of the changes, really no use, no use at all.
My clients don't even give feedback anymore, in all the time no one ever left without maybe just a 5/5 but still
Title: Numbers talk !
Post by: maligan on August 29, 2013, 10:30 pm
Close to 90 % of voters dont like it dont want the new feedback system.
Title: Re: Numbers talk !
Post by: plainsman1963 on August 30, 2013, 03:33 am
Close to 90 % of voters dont like it dont want the new feedback system.
Gee, I wonder how that happened. Wouldn't have anything to do with the poll being slanted to the negative would it? 3 of the 4 choices are negative and the one positive is pie in the sky "wonderful".
Title: Re: New feedback system
Post by: Hungry ghost on August 30, 2013, 07:15 am
A vendor
Customers don't leave feedback anymore, no idea why because in the past everybody, really everybody left a message/comment.
They were always happy to do so because of the ''relation/atmosphere'' around the orders, they felt ''safe''.
They loved to share that with others, loved to tell what happened and how pleased they were with the way it was handled.
The ''tone'' of the message and the number of it (so many) will tell a buyer to trust or not.
I know it sound a bit corny but that is what people like to hear, info from real happy people knowing the next time the package will end up on their doormat just like this one did.
I have/had only 5/5 but that also is not done anymore.
Just the coins in the account and then...nothing.

I think this is not working but hey...who am I?

No idea how to run a million dollar business, just contributing to the wealth of the one who does.

If so many people telling that this sucks....??

The only good thing is that there is no change in feedback possible.
I would say give that 2 days to make sure and correct ''mistakes''.

From that moment on you cannot be blackmailed anymore (my concern)

The rest is -for me- absolute unnecessary.
My feedback speaks for itself for -new- customers.
I never made a mistake selling to a new customer except to sell to a total newby because I think everybody needs a chance.
Got fucked once of course so...be more careful next time-s- LOL

I really wonder where this all ends...

Do they listen to the people who work with this or...do they just do what they! think is right.

Time will tell

J

What do you think about buyers being required a week or two after finalization to give feedback before they are allowed to make any more purchases?

Look for another vendor.
Nobody should be forced to do anything.
Honest feedback the moment you get the items.
Is it good, in time (whatever that may be).
So 5/5
When later something goes wrong, an argue...whatever.. the way it was is they could change their 5/5 feedback from the 5 perfect purchases and make that all 1/5 so...you are fucked unless you give then what they want like 100% refund or else...
Sounds weird...ask vendors. I did not have many but in my 1.5 years 2 at least.
Like now...I am the vendor from SR every customers wants but that can change the minute I make a mistake or...a customer does and I don't take that.
It is also simple examples ...I don't send to a PO box, big no no but customer insists ''really do it all the time, its normal here etc etc ''
Then order get seized...that is ALSO !! my money because now he asks for a refund.
If I say no...well bye bye good feedback from  5 or 6 times selling to him (because of that why I also sold him this time)

It make a vendor hold his frustration...
I even was ''scared'' telling a customer he could not buy from me anymore.
The first thing after this ''no changing'' I did was tell him no more business...looking every hour for the feedback to change because he was a big buyer but with problems
 Strange?....ask anyone...
The rest of the changes, really no use, no use at all.
My clients don't even give feedback anymore, in all the time no one ever left without maybe just a 5/5 but still
I understand the problem with buyers threatening to change multiple feedbacks, and that is why I am suggesting only most recent feedback be editable.
        If one feedback can be used to blackmail then it can whatever system we adopt.


A problem with the new system is you cannot see how many FE customers get their package. Under the old system you could see FEs turn to 'product arrived' and this was informative. Now a FE customer can either leave 'FE' at the time or post when it arrives. Less information.

Another problem is the loss of the 'satisfied middle'
Most people who have a decent experience are not going to leave feedback. Only those who are very happy or very unhappy will bother to leave feedback. But the size of the satisfied middle is the most important thing to know about a vendor. All vendors will have quite a few fives and more established vendors will have a few ones. But as a customer I want to know about all the people who had a trouble free transaction.

The old feedback system was like a live ticker tape of a vendors current deliveries. I get that this was a security risk because it was as informative to LE as it was to customers. But the new system is much less informative to customers.
  Also it seems a bad idea to have the actual bitcoin value of the transaction at the time it took place displayed. Is this not going to help an attacker 'follow the money'?
Title: You can not avoid blackmail or harm !
Post by: maligan on August 30, 2013, 08:35 am
Hungry ghost is right !

If I as a buyer wanted to harm or blackmail any vendor here on SR there are many ways I could do it no matter what the feedback system is like. 

Order an other item and give 1/5

Create a number of  accounts and screw the vendor big time

Trust me guys. Not being able to edit ( correct mistakes ) leads to hostility.....



PS

90 % of SR users voted they dont like and dont want the new system. Is there democracy here or not ?
Title: Re: New feedback system
Post by: NorCalKing on August 30, 2013, 02:19 pm
Part of the problem here is that for ever buyers have felt that they were being forced to give a vendor a 5/5 or they might not be able to order from them again, or they would get put onto the blackballed list, & that the system was flawed as a result.  Which in part they are correct, but by attempting to implement such a big change by saying that doing a "good job" is rewarded by giving a 4/5, it is too radical of a score when vendors have been working hard to maintain as high of a rating as possible only to get knocked down 20% for doing nothing different!

While I understand that DPR & the buyers & the vendors would like the numbers to make sense, this is why DPR took out the (100) out of the mix which would make it less apparent at first glance as to the vendor's numbers taking a dive.  The problem is that by changing this as well as changing the way the listed feedback on the vendors page is done removes the ease of getting at just a quick glance the lay of the land at just how each vendor is doing.  With the (100) % it will tell them exactly where they are in the scheme of things, & by being able to see the last 10 (which should have been maybe 20 per page) they can see what people are saying with the most current feedback good or bat & what the actual ratio of good to bad REALLY is.  They can see in a split second if the vendor is currently busy or only has 4 feedbacks in the last month etc.  there is a lot that can be gleaned in a very short time with only looking at those 2 sources.

By not allowing any other choice but a 20% segment, it cannot give an accurate picture of the transaction.  The choices need to allow for tenths to become a part of the metrix.  Like if the order was sent out on time & all went well, but the description didn't match the product but the buyer was overall happy they could put a 4.9/5 with a much better description of how the rating system should work.  This is probably the closest direction that could make the system as accurate as possible, along with giving the (100) back with the vendor's name, & giving realtime accurate feedbacks as soon as they come in.

Also the feedback rating would be allowed to be changed by the buyer up to 2 months later, but they could only raise the 4.5/5 not lower it.

NCK
Title: I am a perfectionist !
Post by: maligan on August 30, 2013, 06:29 pm
If you look at my main vendor page ( and its like that from day 1 ) and my clients feedback you will see that I wont settle for anything less than 5/5. What the hell am I going to do when someone by mistake gives me 1/5 just because he could not find the product in the envelope! Only this happened about 3 or 4 times not to mention other mistakes that I was able to sort out by talking to them.... Not from now on.
This feedback system tells us...Screw you ! Get used to whatever rating  you got for whatever reason....

YOU STUCK WITH IT !!!!!!
Title: Re: New feedback system
Post by: XXXotica on August 30, 2013, 07:50 pm
What was the flaw that was sought out to be fixed in the beginning? I can not think of a single problem that the new system has solved without creating an entirely new one problem in the process. Are we creating a new look/ feel to compete with the other blackmarket? If this is case, as suspect it is, that would be entirely the wrong reason for such an overhaul.
Title: Re: You can not avoid blackmail or harm !
Post by: jesse on August 30, 2013, 09:44 pm
Hungry ghost is right !

If I as a buyer wanted to harm or blackmail any vendor here on SR there are many ways I could do it no matter what the feedback system is like. 

Order an other item and give 1/5

Create a number of  accounts and screw the vendor big time

Trust me guys. Not being able to edit ( correct mistakes ) leads to hostility.....



PS

90 % of SR users voted they dont like and dont want the new system. Is there democracy here or not ?

yes, they can order a lot of small order and give 1/5.
But, that is so obvious certainly when you can show that in general all!! your orders arrive.
When all the small orders be placed they have to go through  a lot of trouble,new buyer accounts, transfer coins etc.
Wile just changing the previous GOOD 5/5 sales they only have to click to 1/5 and delete the feedback to nothing or bad.

I would say keep it simple
Vote, you have 2 days to reconsider (more than enough) then it is final.
When we have a disagreement in 3 weeks or 3 months...you cannot change the old feedback, only give feedback on the one order you have now
Title: Wonder why ?
Post by: maligan on August 30, 2013, 10:07 pm
Why on earth  buyers are not allowed to change their last rating  ???????
Title: Re: New feedback system
Post by: CrazyBart on August 30, 2013, 10:30 pm
Not being able to edit Feedback is terrible. Someone can leave a bad review because they are too fucking dumb to find their order in the stealth or can miss click. I HATE IT!

Let buyers change Feedback, DPR! at least for 7 days after an order is made

If it aint broken. dont fix it
Title: Re: New feedback system
Post by: convergedlight on August 30, 2013, 10:49 pm
Not being able to edit Feedback is terrible. Someone can leave a bad review because they are too fucking dumb to find their order in the stealth or can miss click. I HATE IT!

Let buyers change Feedback, DPR! at least for 7 days after an order is made

If it aint broken. dont fix it

7 days would be better than nothing but I think 30 days is more reasonable.  If someone had a few psychedelics coming in that they had to plan time for, they might need more than a week if they only had time to try one or two each weekend, for instance.  Also, 30 days would give a bit of leadway in case you realized something was a bit off with an item that you didn't notice on the first trial and wanted to clarify the feedback before it was set in stone.
Title: Re: New feedback system
Post by: uhrwerk on August 30, 2013, 11:46 pm
hip hip- hurray
http://silkroadvb5piz3r.onion/account/recent_orders
is finally working.
thank you DPR!
Title: Re: New feedback system
Post by: farmer1 on August 31, 2013, 04:02 am
And DPR fixed the feedback issue...

Buyers can now delete feedback but otherwise may not alter it. This is a most excellent solution.
Title: Re: New feedback system
Post by: Cimicon-Rep on August 31, 2013, 04:44 am
Yes, but vendors have lost the "view feedback" link. You can use recent order link though to see ratings. And of course, you can figure out who left what even if they used an alias.

Win some, lose some. But overall, definitely liveable.
Title: Re: New feedback system
Post by: Hungry ghost on August 31, 2013, 08:18 am
I still think my solution was better (only able to change most recent feedback with vendor) If you can only delete feedback it is not very informative to people reading it. Say you have a problem with a vendor which he resolved for you. All that will show in your feedback is a bad feedback which then disappears, rather than information on what happened and how it was fixed, Conversely, if you give a 5/5 on receipt of the drugs but after reflection realise they are not up to scratch all that will show in the feedback is a 5/5 that later disappears.
            It is a particular problem with FE. Under the old system, you could see how many people were FEing and then watch their FEs turn to 5/5 as the packages arrived. This was a great way of checking out a vendor; if he is treating his FE customers well he is probably trustworthy.
             Lack of feedback is not informative. This is the main problem with the new system. People who are happy with transaction but didn't leave a review aren't informative to other customers.

         I am not complaining about this just for the sake of it, on the whole I am happy with new system but I feel we have lost a lot of nuanced information with the ability to alter feedback.

         Making it possible to alter only your last feedback with a vendor  prevents using multiple feedback to blackmail while keeping the ability to communicate an ongoing situation to other customers.