Silk Road forums

Discussion => Silk Road discussion => Topic started by: 176400 on June 27, 2012, 03:49 pm

Title: Refund rate calculation is misleading
Post by: 176400 on June 27, 2012, 03:49 pm
Been on the road now for 11 months, just buy a wee smoke every month or two nothing major.  Had my first problem the other day, package never turned up but the vendor admitted they were at fault and I got 100% refund.  All good.

However, now my refund rate says 42.21%   wtf!?  I had 16 transactions for ~150btc.  I get 1 refund for 8btc and it says that!  I messaged admin, but they said its based on how recent the transaction is and the amount, so maybe its because I haven't bought for a couple of months?

Going to be tough to get escrow now, I was proud of my perfect stats and now they are forked.  Feel like making a new account and starting over :(

I think this should be changed.  Anyone else have a similar experience?
Title: Re: Refund rate calculation is misleading
Post by: Wazup7 on June 27, 2012, 11:42 pm
It counts recent refunds with more weight than older refunds.  it will go down on its own if you simply wait.  Obviously, completing more transactions will reduce the rate, but so will time.  Eventually, it will go back to 0.00%.  I'm guessing it's this way because scammers can complete a bunch of transactions, and then *start* to scam vendors, so they want to flag them early?

But yea, what ether said--explain it and be polite if it presents an issue with a vendor.
Title: Re: Refund rate calculation is misleading
Post by: Holly on July 06, 2012, 03:03 am
Was about to start a thread on this when I checked my stats,
I've got an average of ~100 buys and ~40,000 average USD spent on SR. Member for 9 months, 1 refund during my first month from a dumbass who couldn't ship ONE TAB of LSD, second one being Mister Dank but I don't even want to explain that, you guys all know our celebrities .  and yet my refund rate is 13.25%  If I were a vendor and I looked at my stats I would think out of 100 packs 13.25 of them get 'lost' / intercepted / or just scamming the vendor.  but whatever, I understand now that recent refunds carry more weight.  This makes sense.