Silk Road forums

Discussion => Security => Topic started by: blackend646 on April 05, 2012, 09:07 pm

Title: Bitinstant bank deposit not gone through yet, am I freaking out for no reason?
Post by: blackend646 on April 05, 2012, 09:07 pm
Made a deposit with bitinstant into mt. gox this morning and haven't gotten my money into the account yet. I didn't bother printing the deposit slip thing they give because I didn't need it last time, bad move it seems. Has anyone ever had an issue with bitinstant before/ been able to resolve it with nothing more than their bank deposit receipt/ the name of the account and destination email they used for an order? I sent them an email about it but am kind of freaking out right now. I would call their hotline but I feel like that might be an unsafe thing to do?
Title: Re: Bitinstant bank deposit not gone through yet, am I freaking out for no reason?
Post by: jsun on April 05, 2012, 09:19 pm
Every time I complete a transaction, I just reply to the email that is sent to you confirming your order saying "Deposit complete" about 5 minutes later I have my money.  Good luck.
Title: Re: Bitinstant bank deposit not gone through yet, am I freaking out for no reason?
Post by: blackend646 on April 05, 2012, 09:52 pm
Thanks for the response. Everything went great, someone replied to my support email within minutes of sending it and I have my coins now. Bitinstant is a quality service
Title: Re: Bitinstant bank deposit not gone through yet, am I freaking out for no reason?
Post by: Budpuckett on April 05, 2012, 10:47 pm
i believe they do it on an hourly basis so if you deposit it at 10:03 you might have to wait until 11 for it to go through
Title: Re: Bitinstant bank deposit not gone through yet, am I freaking out for no reason?
Post by: jsun on April 06, 2012, 12:28 am
I can't speak highly enough about this service - top notch!