Silk Road forums
Market => Rumor mill => Topic started by: Pharmacopoeia on May 15, 2012, 04:13 pm
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So I put myself on vacation because I was scammed (and have been getting 'mini-extortions') because I shipped cheap lettermail with no DCN (I knew it was inevitable).
Anyways, I wake up and look at my feedback (I don't check it every day ... i've never needed to, it's always been good ...) only to read that someone's given me a 1/5, essentially ruining me (I have less then 60 transactions), you got your product, actually 1.5x your product and you fucking ruined me with your 1/5. Thumbs up chief. This person had 0 transactions if I recall correctly by the way.
Here is their feedback, lengthy at that, this person doesn't like me:
"Pharma is a nice enough person. Quick shipping, good response to messages, their packaging could use some work, but pretty good vendor... Unless something goes wrong.
I ordered codeine, vendor shipped me wrong item (extremely dangerous for a narcoleptic to get benzos, glad I checked). Shit happens, oh well.
Vendor then offered to ship me half of my original order?! WTF?! I acquiesced chalking it up to doing business on the Silk Road and I don't want a refund on my account.
Vendor then shorted me on the re-ship by two pills. It's not much, I won't get too upset, but c'mon man...
-- Three Wrongs Don't Make A Right! --
Needless to say I have no confidence in their ability to remedy the situation so I will finalize and move on.
All I wanted is what was agreed on, but I never even got half of that. Anyone want some etizolam that I can't use?"
Here's my response.
"Pharma is a nice enough person. Quick shipping, good response to messages, their packaging could use some work, but pretty good vendor... Unless something goes wrong.
Quick shipping, kindness, fast response times and I earn a 1/5?
My shipping method also is about as good as it gets for LETTERMAIL, anyone who has ordered from me will attest to that. If you got plain brown paper it's cuz you ordered 25 etizolam or 10 fucking codeine, of my several methods I reserve the better ones for people who don't waste time on 25 pill orders. That's right, I use SEVERAL DIFFERENT methods, so zip your mouth unless you REALLY actually know anything about my packaging methods. We live in a quantum universe, anything can go 'wrong' or 'right' at any time for any reason (especially when you kick up the statistical population ... eg. 200 million pieces of lettermail being sorted a day .... some are gonna get lost, some are gonna get there in one day, some in 2 weeks). What kind of inference are you trying to make again?
"I ordered codeine, vendor shipped me wrong item (extremely dangerous for a narcoleptic to get benzos, glad I checked). Shit happens, oh well. "
He is absolutely right, I accidentally shipped him a 25 pack of etizolam instead of codeine and for that yes I do completely apologize, but we sorted this out 2 weeks ago and he was happy (well until this 1/5 just appeared) and all of a sudden this 'narcoleptic' is about to die from my shit (pubmed is more fun then google, check it out bro). What the fuck is this narcolepsy shit anyways, you told me
you were gonna try em out cuz we were discussing mixing benzos and opiates for a better/diff high and you said you were looking forward to some opiate you were waiting for so you could try mixing the two. That's not a very responsible narcoleptic.
I offered him a 50% REFUND, it was not an offer to reship because I didn't want to have to deal with it anymore, the transaction bothered me dude..s (that i'd made that mistake), and I just wanted it done with, yet you persisted I reship, so I did.
Also, etiizolam's are blue, codeine's are white and I have linked pics in my codeine listing and my OWN DAMN PICTURE in my etizolam listing, so if you didn't read the listing and go to the link in the listing when you placed the order that is your fault sir for buying drugs off the internet and not even reading the description ... which I laid right out in front of you with pictures and everything.
"Vendor then offered to ship me half of my original order?! WTF?! I acquiesced chalking it up to doing business on the Silk Road and I don't want a refund on my account."
I will NEVER, EVER offer a full reship on an item. That is my prerogative and I ascribe more to the 50/50 standard ppl tend to use around here more. We live in a capitalist society and this is a capitalist marketplace !!! I've never written in my profile my policy on refunds/reships (mostly because i'm lazy, but also because of the plasticity of each individual situation), so you have no right to tell me what I should or should not have resent you, you entered into an agreement that didn't specify reship policies. I sent you many messages bro, I did everything in my power to make you satisfied and you thanked me several times, I rapidly shipped your new order which you again thanked me for, and then this 1/5 appears a week later? And 2 pills short, wtf? We've sent back and forth like 20 msgs and you've never told me this .... until I read it in my feedback.
The secret Illuminati rule is that EIGHT WRONGS MAKE A RIGHT, but i've said too much.
"Needless to say I have no confidence in their ability to remedy the situation so I will finalize and move on."
Exactly, we resolved this weeks ago, you LEFT me feedback, and you just changed it now for some reason. It's eachs person's responsibility to ascertain their 'confidence' (in an anonymous internet drug seller). You were satisfied with the conclusion of our troubles .. what do you want me to check in with you every 2 weeks?
havn't already in our correspondence.
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Listen, I do everything I can to talk regularly with my customers. I said TALK, not resolve, TALK ... as in I found the 'assembly line' shippers a little put-offish so I spend half my day writing long winded, probably pointless messages to my clients just for the hell of it, or to discuss his/her product, diff ways to use it, etc.
I can't believe you'd have the audacity to just lie several times straight out of the blue and then ruin my reputation with a 1/5 followed by a lengthy (literally, in it's physical length in inches) feedback about it. You were glowing with content at the conclusion of this, and now you just come along and fist fuck a GOOD VENDOR (I SEND MY SHIT, IT'S QUALITY, AND I CARE) who just got scammed for several $100 cuz of my own generosity in doing CHEAP SHIPPING (no DCN) lettermail and am now on haitus until I figure out some method of shipping from Canada that has a DCN and isn't ridiculously expensive.
As if my shit wasn't complicated enough.
I implore all of you to read this, rip me apart as much as you want or any of my customer's I would appreciate your support too because I know the legitimacy of my services.
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You only agreed to reship 50% of his order, even though it was entirely your mistake that the customer didn't get the correct order. 50% is fine if it's not really anyone's fault for example if it got seized. Why should a customer have to pay for your own incompetence? It's generally accepted here that if a vendor fucks up, he should make it right. It's not surprising he gave you 1/5.
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I would have given you a 1/5 as well man - sorry.
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You only agreed to reship 50% of his order, even though it was entirely your mistake that the customer didn't get the correct order. 50% is fine if it's not really anyone's fault for example if it got seized. Why should a customer have to pay for your own incompetence? It's generally accepted here that if a vendor fucks up, he should make it right. It's not surprising he gave you 1/5.
He wanted and liked the etizolam. He considered it a 'bonus' for my mistake and likes them.
I'm not going to break out all of our PMs but no I didn't give him 50%, I gave him 150%
Like I said it was a lengthy exchange to resolve the situation and he was fine to get 50%
I'm not INCOMPETENT, I made ONE MISTAKE? (learn the correct meanings of words)
Seriously, fuck every single on of you whose a communist and doesn't knows we work under a capitalist free trade motif. If something aint written, it ain't written.
I don't even know what to say, most of the vendors here are the filthiest, rude ppl i've met and I only deal with for their product. I bend over backwards and give someone a refund based on our own conversation with each other and i'm still destroyed because of it.
Why did I even try to help him in the first place if he was just planning to destroy my credibility anyways.
Whatever, someone stole an amount of drugs from me that may not make it possible for me to vend again period, so i'll save all you
'he's not allowed to make a mistake and then spend days and msg after msg trying to fix his mistake (which he did fix and the other party agreed to ... but then still crucified him)' people the bain of my fast quality service (cuz NO ONE will buy from me anymore now that he changed his feedback, thanks ... fucker).
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Dude chill out, you're completely in the wrong here.
You sent the wrong product and then say you refuse to offer full refunds. I am not even going to elaborate on how awful of a business practice this is.
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He wanted and liked the etizolam. He considered it a 'bonus' for my mistake and likes them.
But it wasn't what he was paying for...
I'm not INCOMPETENT, I made ONE MISTAKE? (learn the correct meanings of words)
It's my opinion that you are incompetent for making that mistake, albeit just one mistake.
Seriously, fuck every single on of you whose a communist and doesn't knows we work under a capitalist free trade motif. If something aint written, it ain't written.
It wasn't written that you don't do reships/resends, and it's normal for vendors to offer these, and they do to avoid BAD RATINGS from customers who expect these. At the end of the day, customers can ruin vendors so vendors keep their customers happy.
Like I said it was a lengthy exchange to resolve the situation and he was fine to get 50%
If he said he was happy to get 50% (which he shouldn't be happy with, AT ALL) then i agree, he shouldn't have given you such a bad rating. Apparently he didn't even get 50% because there was a few pills short. I don't know if he contacted you saying this before leaving a rating but he should have done - maybe you two could work something out and he could change the rating he gave?
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Lol, this is the worst attempt to defend oneself I've ever read :)
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Lol, this is the worst attempt to defend oneself I've ever read :)
That's what I was thinking. I had to look up twice just to confirm it was the vendor who made this thread.
Attempt Failed.
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Seriously, fuck every single on of you whose a communist
Wait. Seriously?
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Not attempting to 'conceal' myself
I'm putting a situation out there that by my own doing in creating the thread has likely ruined any chance of getting business again.
I'm doing it because vendor's get FUCKED, and are treated by customers like they're expected to follow commands like a dog. Many vendor's have expressed concern over how vendor related issues never seem to get any attention at all, and this issue is a mild example of that.
Yeah you guys have made many very right point's (and several blatantly incorrect), firstly don't make fun of me though, I wrote this as an addendum to my own mistake, not to be made fun of.
Secondly, I don't think your getting the point ... vendor sells buyer item, buyer has vendor by the balls with their feedback for the rest of eternity because they can change their feedback at any time.
He gave me a 5/5 and CHANGED IT THIS MORNING to a 1/5!
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You are missing the point. If a vendor sells an item, and the process goes well, you get a 5/5, period
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Further, you WERE NOT scammed. You fucked someone over. Fix it, and don't do it again and not only will your feedback increase, but you will have a chance of doing business here again. We all have a short memory, as has been seen time and time again. If you want to make a business of this, treat it like one. If you are 19 and trying to make a quick buck, well, unless you are very clever, like a tony, good luck to you, we aren't falling for the same ole bs anymore!
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Gonna side with 1/5 here. If I ordered a gram of coke, and you sent me a gram of MDA., I'd be fucked. I don't do MDA., don'r know anybody who does or wants to.. so if you tried to make that right by shipping me 4 points of coke? 1/5 Don't give a shit if it all came in gold wrapping paper tied up with a bow.
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I wouldnt be stressing out this much over the 1/5. If it was a one time mistake simply put that in your SR profile to explain to future customers what happened. People will see you are legit and that you are admitting you made a mistake and most likely still order from you.
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Further, you WERE NOT scammed. You fucked someone over. Fix it, and don't do it again and not only will your feedback increase, but you will have a chance of doing business here again. We all have a short memory, as has been seen time and time again. If you want to make a business of this, treat it like one. If you are 19 and trying to make a quick buck, well, unless you are very clever, like a tony, good luck to you, we aren't falling for the same ole bs anymore!
I was scammed in a completely different and unrelated case.
I wrote this thread because I DID fix it and did resolve it. He changed his 5/5 to a 1/5 this morning with a long descriptive feedback !
I'm not moonbear (aka i'm a grown man), it's why I wrote a thread in which I hurt myself. I'm not trying to scam anyone either, as I would hope the numerous 'fresh' feedback show, I am trying to make a quick buck though, my bank won't let me pay them slow :P :P
My point which has been glossed over is that there should SOME control over how long after a buyer has left feedback that they should be allowed to change it. I've heard of people on here who've had competitors smother them with shill accounts that they just changed all to 1/5's several months after their purchases.
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I'm sorry man but I too would have given you a 1 out of 5. Your actions here are not helping your cause. You are justifying the rating the buyer gave by your attitude towards all this.
I am not a vendor but am thinking of becoming one and I personally believe that being a vendor should not be something taken lightly and packages should only be packed and sent out when clear handed and n ot under the influence of anything cause even the smallest of mistakes could cost someone their life man. It is not a position I or anyone else should take lightly. It carries a lot of responsibility in my eyes ..
If a vendor messes up and does not send the customer what he paid for it is my belief that the vendor should replace the product free of charge and offer a coupon for a discount on their next order. This is how business should be done. Both in the real world and on here. This is just my opinion mind you and just cause a vendor does not do it the way I would does not make him or her wrong and me right. I respect everyone's point of view.
I was raised in a business family and taught the customer comes first from the time I was knee high. Even if you have to take a loss to make sure that customer is happy at the end of the day then you take that loss cause in the long run you will profit from that loss. Prompt and friendly and respectful customer service is just as important as a quality product.
You are only human and yes you will make mistakes but you do not have the mentality to be a business man at least not retail and customer relations. You want to start rebuilding your reputation and TRUST ME a man/womans business reputation is just as important as their capital cause money can always come from other sources but once your reputation is ruined and you are considered a dishonest/cheap/fly by night company then it is almost impossible to rebuild that reputation. "ALMOST" So if you want to begin to do that. Message that buyer and ask him or her what they want ? A refund or a full order of his original product or another product of equal or lesser value. Send it to him. STEALTH can not be stressed enough here also. When and if I become a vendor I will cut into my profits on the sale to make sure I ship it in nothing but the best of stealth. Our freedom has no price tag nor does our peace of mind.
Take care of that person. Come back here and let everyone know that you did so and if the customer is fair and honest he will respect and appreciate your gesture and make a post saying so. Nothing wrong in making a mistake but you must admit to it and just confess that "hey I am new at this stuff and to sales and I am learning the ropes and my former mentality and frame of mind on the subject was wrong"
I am sure most of us here will forgive your mistake and accept your apology and your ability to learn and change your thoughts on how to sale your product. it might cost you a little money right now but trust me friend in the months to come you will reap dividends . If you do not then all I can say is be prepared to barely keep your head above water and what is the use of taking a risk going to jail if you are not making a nice profit and just barely making an income?
Good luck man and please remember...be focused alert and sober when packaging peoples goods. it could mean the difference between life and death.
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I do agree with you about the rating things though. Anyone who is an ass hole or just flat out wants to be a dick and evil and gets a sick joy out of ruining someones reputation on here be it a buyer or another vendor using under handed tactics to get an edge on the competition he can do so if he gets what he paid for or not. No system is perfect nor is this one but it's the best available so we take the good with the bad. Example I have -4 karma and if anyone reads my post they will see I am never anything but nice and kind and helpful towards people and post my thoughts and opinions. never am I rude or nasty to anyone or dog someone out just cause they have a different point of view about something that I do. I know my post are incoherent at times and I can't spell very good and my sentence structure sucks but I think my messages should be judged for what I am trying to get across not my lack of education in english/writting. But that to I respect each individuals right to do as they please. That is freedom. I respect their right to do it even if I detest and loath their poor attitude and NEG people just cause they don't like what they read.