Silk Road forums

Discussion => Newbie discussion => Topic started by: br84 on July 24, 2013, 07:08 pm

Title: Resolution Center???
Post by: br84 on July 24, 2013, 07:08 pm
I was buying stuff. The seller couldn't deliver in time and I had to go on a holiday, couldn't do a thing and now when I'm back no deliver but instead Silk Road has frozen my monies and so I cannot use them in bitcoins. They say contact Resolution Center. Where´s that? Can anybody tell me how do I get money back? Or transform those in bitcoins? Or was I ripped off?
Title: Re: Resolution Center???
Post by: gatogordo on July 24, 2013, 07:13 pm
Not sure exactly what post above is talking about, but i too am interested in any info on the resolution process.   i've been on SR for over 7 months, and I've never had to use resolution.  i've got an order out right now that is not looking good.  curious how the resolution process works, how long it takes, what are the chances i'll get my BTCs back (vendor said he mailed it, gave me a tracking number that did not work, and said he would reship, but has not yet).  What is the criteria for getting a refund?  And is there any way to do it without ruining my perfect buyer stats?  Any info is appreciated.
Title: Re: Resolution Center???
Post by: ralph123 on July 24, 2013, 07:21 pm
at the very bottom of any Silk Road page is three links for community forums:
http://dkn255hz262ypmii.onion/

Wiki for Silk Road: http://dkn255hz262ypmii.onion/wiki/index.php?title=Main_Page

and "support". Click the "support" and go thru the process of reading up on it and get educated on what options you have.

Ok you have to try to work with the system so any time you anticipate being gone for a few days or what ever then it's best to not go out until everything is finalized for or go ahead and FE with the proper explanation. Reputation is everything and when a vendor sees a buyer that doesn't finalize in a timely fashion then they may put you on the list in the vendors forum which could lead to vendors not wanting to sell to you.

Title: Re: Resolution Center???
Post by: br84 on July 25, 2013, 12:02 pm
I bought two products from a vendor. The first arrived some late, but because it came OK, it was alright with me. I was waiting for a second which was much too late. I thought I’ll leave it like that and perhaps the stuff has come when I’ll be back from my holiday.

Now instead of getting the product I have gotten none and my monies look like this: escrow (usd) $41, escrow (btc) 0,00 available 0,0483. And now even hear that possible I have put some vendors black list. Can somebody, please, help me with this thing?