Silk Road forums

Discussion => Silk Road discussion => Topic started by: real pharmaceuticals on August 14, 2012, 12:03 pm

Title: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 14, 2012, 12:03 pm
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?

Is it normal to get messages promising big buys if i send them a sample?

 I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: mito on August 14, 2012, 12:17 pm
yes, you are wrong.

customers are always right.

they're the essence of SR.

long live customers.

now send me some samples.............










:D
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: OldGuard on August 14, 2012, 12:21 pm
No you are not wrong if you decide to to work with problem buyers, unfortunately there are a number of less then desirable people on SR and we have all read about them on here. You have to do what you feel most comfortable when it comes to your business and cash flow, for every problem buyer you reject there is another decent buyer who will come along.

The single biggest scam on SR today is "Give me a free sample and I will buy more" as they never come back with money. If someone actually had money to place a big order they would not think twice about making a small purchase to check out your product, service and stealth shipping methods before making a big buy. If someone says gimmie gimmie gimmie they will NEVER make a buy from you.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Raoul Duke on August 14, 2012, 12:24 pm
i think you're in the right RP, i'd do exactly the same if i sold on here
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 14, 2012, 12:39 pm
Thank you guys ,

I get a lot of " I am the biggest buyer on SR so send me a sample " messages and a lot of  customers with less than perfect stats. As a new business starting out I have to be extra careful who i serve. Just feels harsh turning an order down .

 I have already lost 2 oxy 80 mg to this guy who said he would sample and review , this was before i was open on SR, sent one said he never got so gave him benefit of doubt and sent another one , never again ,
I have sent over 20 packages and not one has gone missing and that was to the tougher countries , so i think he is just a sample scammer which is a shame as he was very pleasant in PM . It does not surpise me though .

Is it true that some people just go on here to beg for samples ? with no intention of buying anything.

On the other hand there are a lot of wonderful caring buyers out there and I  have made many good contacts.

 Long live SR .

Kind regards
RP
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Americanbartender on August 14, 2012, 01:54 pm
I understand the dilema of free samples new customers and FE.    Just recently made my first purchase and had to finalize early for 3 grams of H  . I went of the forum and seller reviews  to try and minimize a chance of problems .   So now i just have to sit back and wait for my product with one  order from asia   and the tracking number im still waiting on with the other which is on the way from the netherlands  i guess.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Limetless on August 14, 2012, 02:00 pm
It is your fundamental right as a seller to be able to refuse to sell to anyone you do not wish to sell to no matter what their sales stats. It may be silly to exorcise this in the extreme but in the context you are giving you are being wise.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: xx138xx on August 14, 2012, 03:35 pm
You shouldn't take any less precautions selling here than if you were street huslin' . Even in real life there would be customers that you wouldn't want to sell to because they seemed sketchy or something just wasn't right. Eventually you might have to loosen up a little to help grow your business, but for a new vendor, caution is a key aspect of success. You don't want your vendor ratings being trolled by people leaving bullshit feedback. Requiring all to finalize early though may cost you some legitimate customers over time as a lot of us who have been here a while, and have establish buyer credibility, just refuse to deal with anyone requiring FE. Too many scammers in the past, too many "trusted" vendors going rogue, and no one likes floating money to strangers with no way to get it back if it ends up falling through.

The best way I can sum it up is like this. As you vend, work on building up a web of trust between yourself and solid customers. Once you do you will have more leeway in requiring finalization but you will also find yourself being more willing to cut some slack to your best customers as you see them throwing steady streams of cash at you on a regular basis.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: darthvaderstar on August 14, 2012, 04:00 pm
no glove no love
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: knicknack on August 14, 2012, 04:04 pm
RP
I did the FE for newbies after I got to 35 sales but stopped cos a guy gave me a 1/5 review.
He/She had terrible stats so I politely asked them to FE before I sent.
They agreed but not politely and then left a bad review and a 1/5, could be a coincidence I guess (not).

Bottom line is unscrupulous buyers can find a way to screw you FE or not.

Now I don't ask for FE and to be honest have had very few problems.
There's a few dicks out there but by and large people are very cool. 
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: uniwiz on August 14, 2012, 04:27 pm
Ditto, No, it is your right.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Diamond on August 14, 2012, 04:44 pm
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?

Is it normal to get messages promising big buys if i send them a sample?

 I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP

You have every right to pick and choose with whom you do business, and by whatever criteria you deem necessary, as does anyone, really.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: keypro on August 14, 2012, 06:13 pm
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?
If you do not feel comfortable with a buyer then do not sell to them. Please, for the love of all that is holy, don't get yourself tied into the FE trap. I state in my policy that buyers with little history or negative history to please contact me first. I sate I will ask for FE from newbs but I rarely actually do. I get their packs ready like I would for anyone else and then inform them of such and that they have the option to FE. Their responses give them away pretty quick if they are trying to pull something. But in general asking for FE makes the whole escrow system we have here for both parties' protection rather useless and will leave a bad taste in the mouth of any legit buyers who get caught in the FE trap. On my buyer account I am 2 packages received out of 7 ordered where I had to FE when I was still new. And these were from buyers who had decent >95% feedback. Of course their feedback was full of FE, with no updates...


Is it normal to get messages promising big buys if i send them a sample?

I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score
As others have pointed out 'sample beggars' are not uncommon. I get them all the time. Such as. "I want to buy Oz of X item but don't want to be troubles with sending BTC here just for a sample." Yea, if they can't be bothered to load BTC for a sample, they sure as hell will not bother themselves to load BTC for an Oz either..

When I am hunting for bulk of something, I go to each vendors page who has what i am looking for and buy the smallest order they have. The only thing I ask of them is if the smaller portion is the same batch as the bulk.

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP

Welcome aboard. I too am still fairly new atleast on my vendor side here. It has been a welcoming change that there are so many that do handle themselves professionally. Something that has become less common on the streets since I first started some 20~ years ago.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: trollsquad on August 14, 2012, 06:18 pm
Your taking 90% of the risk. I don't blame you at all.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 15, 2012, 05:51 pm
Hey everyone,
Thank you for our all kind advice , All i want to do is a provide a professional service with an emphasis on quick dispatch.But in the same vein I am a business not a charity and want do everything through escrow as i feel that is what makes SR so successful .

 I think i will just avoid new customers and bad stats , is that ok to do ? even after 35 transaction .

There are plenty of good buyers out there , never before have i been made to feel so welcomed into a community such as this  and  i look forward to getting many more people , not just buyers .

 I seem to be getting begging emails on a daily basis . Sometimes think if i refuse they may go bad mouth on forums somewhere and put other customers off, but that just me thinking overtime.

Thank you everyone 
 :D
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: starrynight on August 15, 2012, 08:07 pm
I hear you. It really is tough knowing what to do. I take most orders because I think the majority are good on here. Maybe that newb will become a great relationship down the line. The price of that is not filtering out the person who causes you grief. The sample beggars must be asking many many vendors for samples. I imagine it would be hard to single out one vendor to trash on the forums. The crowd here gets the perils and knows how it is. If someone trashed me because I wouldn't offer a free sample or if I were being feedback blackmailed I believe customers who have dealt with me would say, "hey, that's not how this vendor treated me!"
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: ImAz on August 15, 2012, 08:14 pm
real pharmaceuticals,

You are the seller and can say no to anyone you want. Tell everyone to fuck off if that is what you want!

As far as people asking for samples, forget it I say.

If they are the biggest buyer on SR then one tiny purchase is nothing to them. If you want you could take that first purchase price and add it as a credit when they buy a huge order.

Bottom line is you do what you want. This is not walmart or ebay.

Rock on.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: TheGrandWizard on August 15, 2012, 09:49 pm
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?

Is it normal to get messages promising big buys if i send them a sample?

 I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP

I get these requests about once a week.  Keep in mind that I'm a deliberately small-time vendor: a big order for me is 250mg of your 2c-* of choice. Yet inevitably some noob sends me a PM and tells me he wants to buy large quantities, but first he wants me to send a free sample so he can vouch for the quality.  (He has a lengthy client list, yet somehow can't scrape up $20 worth of bitcoins for 50mg like everyone else?)   

You're totally within your rights to ignore these people or to pull a limitless and spank them for their stupidity.  You're a professional performing a service and you deserve to be treated like one.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 16, 2012, 09:18 am
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?

Is it normal to get messages promising big buys if i send them a sample?

 I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP

I am sorry in advance as I did not read this whole thread, only the OP.

You are NOT WRONG at all!

Lets not pull any punches with what you are doing here. you aren't running a burger joint. You have the personal right to refuse service to anyone for any reason with or with out explanation.

Simple as that.

Now as a vendor I am here to sell. I process more transactions then I deny. that is the point, but I refuse orders. I refused a guys order one time because I DIDN'T LIKE HIS NAME. Hows that for some shit? Once I decrypted his info - I didn't like like the look of his name. I really do not recall it, but it just didn't feel right. I canceled him.

I DO however deal with new people every now and again. Everyone has to start at the beginning right?

And finally as far as the "send me a sample I want to try and then I will buy 100000000 pounds if it is good!??!"

Obvious scam is obvious.

I handed out samples when I started vending. I will do a sample give away again someday, just to give back to the community, but I'll be damned if someone is gonna talk me out of one red cent and then disappear into the night. Deny all these requests, as politely (or not) as possible.

I told one guy "no" to free samples and then he mailed me 3 more times after that....all but begging.

Fuck that.

We will see if any of those "Sample Beggars" read the forums ....... I said in another thread the next time someone starts trying to beg samples off me. I'll be polite and honest and tell them "no". 

If they ask a 2nd time I'll act like I changed my mind (I'll even pay for shipping) and then mail them dog shit. Literally. Dog shit.

Now that would be awesome.

I digress.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: b0lixtrader on August 16, 2012, 09:33 am
I do get samples but in return i write unbiased reviews and well thought out ones where i actually take some time to write it.  In doing this, this only helps the community and even the seller get some lime light which leads to more customers. Does this make me a dick sucking asshole?  Ha I hope not. =|………

Hang in there RP, sent ya a PM.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Turkey for Breakfast on August 16, 2012, 09:45 am
RP,

You are completely right to only deal with people you feel comfortable with. I would suggest to be open and communicative with those you choose not to sell to for the sake of your reputation though. Be clear with your 'rules' and honest with why you wont honor what you deem to be unfair or risky requests. Purhaps some of the annoying beggars will become minor buyers?

T4B
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 16, 2012, 09:52 am
I do get samples but in return i write unbiased reviews and well thought out ones where i actually take some time to write it.  In doing this, this only helps the community and even the seller get some lime light which leads to more customers. Does this make me a dick sucking asshole?  Ha I hope not. =|………

Hang in there RP, sent ya a PM.

Nothing wrong with samples! I gave away over a oz of shrooms as samples when I first got here.

Its the people that do as I said above...when you arent offering any samples. The part that really annoys me is that they do it under the guise of a "bigger order" to come.

No thanks. I do not want that "business" :)
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 16, 2012, 09:55 am
RP,

You are completely right to only deal with people you feel comfortable with. I would suggest to be open and communicative with those you choose not to sell to for the sake of your reputation though. Be clear with your 'rules' and honest with why you wont honor what you deem to be unfair or risky requests. Purhaps some of the annoying beggars will become minor buyers?

T4B

My vendor profile says:

Quote
I as an independent (from Silk Road) operator reserve the right to refuse service to anyone at anytime for any reason with or with out explanation.
 

Now make no mistake. I am not as much of an asshole as the above may make me sound, but you know what? I do not ever have to give someone an explanation now. Just point them to my profile.  Kinda like carrying a gun. Gives you security, even though you hope you don't ever have to use it.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: b0lixtrader on August 16, 2012, 10:01 am
I do get samples but in return i write unbiased reviews and well thought out ones where i actually take some time to write it.  In doing this, this only helps the community and even the seller get some lime light which leads to more customers. Does this make me a dick sucking asshole?  Ha I hope not. =|………

Hang in there RP, sent ya a PM.

Nothing wrong with samples! I gave away over a oz of shrooms as samples when I first got here.

Its the people that do as I said above...when you arent offering any samples. The part that really annoys me is that they do it under the guise of a "bigger order" to come.

No thanks. I do not want that "business" :)

Haha i see i see.


Soo where was i when you were giving them boomers away! >=( haha jk

+1
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 16, 2012, 11:42 am
Hello everyone,
I do not want to be mega big and regularly turn away orders for 20 plus tablets. AT the moment i am trying my best to establish myself as first class vendor on SR, thinking about doing some bud as well.

 So far my customers what i have served have been good buyers. But for everyone 3 i process i turn away 1 .

I think just like when dealing on the street , instinct is a big influence on my decisions to sell to someone.

So if i have a bad feeling about something is always pays to be cautious , but like mentioned above am i turning away potentially good customers ? everyone got to start somewhere.

 I think i will be less cautious once i have reached those stripes at 35 trans.

Thank you for all your advice. Have nice day
Kind regards
RP
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 16, 2012, 11:52 am
Musta missed them - they went quick. I was brand new here so I didn't care how many posts you had or your auto-finalize rate. I just wanted 10 people to say that they were good.

I got that. :)
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: TheGrandWizard on August 16, 2012, 02:23 pm
I do get samples but in return i write unbiased reviews and well thought out ones where i actually take some time to write it.  In doing this, this only helps the community and even the seller get some lime light which leads to more customers. Does this make me a dick sucking asshole?  Ha I hope not. =|………

Hang in there RP, sent ya a PM.

I gave away a few samples when I first opened the Grand Wizard's Lair. Nothing at all wrong with taking a sample from a vendor who is offering them. But writing to an established vendor asking for a free sample of product is just rude.  If I'm giving out samples of a new product again at any point in the near future, drop me a line and I'll send you a 2c-* sample for postage. (Just remind me of this thread) :)

With that out of the way, allow me to present

THE GRAND WIZARD' S GUIDE TO SAMPLE ETIQUETTE

1) Looking to make a small purchase of your drug of choice? Examine the seller's feedback; check out their reputation on the forums; compare the listing with other listings for price, feedback comments, etc.  Once you've done your research, purchase whatever quantity you feel comfortable buying and take it from there.

2) Looking to establish a relationship with a bulk seller? Buy a small quantity to test.  If you're looking to sling kilos, surely you can afford a gram. 

3) Did the vendor offer free samples on SR Forums?
Does the vendor's listing say "Free Sample"?
Does the vendor's profile say anything about offering samples?

If the answer to all of the above is "no," then don't PM the vendor asking for a sample.

4) If the answer to any of the above is yes, feel free to ask for a sample.  BUT

- Don't ask if the vendor can cover the postage for you (yes, I've had this happen)
- Don't bitch because the sample offer says "Canada only" and you live in Denmark
- Don't complain because the vendor offered samples to "active forum members" and you don't have enough posts

5) If the vendor sent you the sample in exchange for a review, review the damn product. Taking the sample and then disappearing is bad form. That doesn't mean you owe anybody a gushing review. Be honest and offer any constructive criticism you may have.  Keep in mind that samples are generally coming from new vendors who are learning their craft. Chances are they'll be happy to hear what they are doing wrong and take steps to correct any problems.

(This and other extensively detailed posts to follow courtesy of one of my recent sample purchases - a gram of amphetamine sulfate from Cape Crusader. :D )
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: deadtothecore on August 16, 2012, 03:30 pm
It's your toys; and you can take them and go home whenever you want.  ;) The sellers are the ones offering up the service to those buyers that want something, and the sellers are taking the biggest risk in all of this.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 16, 2012, 05:44 pm
+1 Gran Wiz. You have stated all VERY valid points. Thanks for contributing!
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 19, 2012, 02:47 pm
Thank you everyone ,

was very helpful, still feels harsh saying no though then waiting for the abusive reply message or begging messages. Like someone else said if it does not feel right don't do it . Enjoy the rest of the weekend.

Kind regards
RP
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 19, 2012, 04:45 pm
In the end the right thing to do it protect yourself. At all cost.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Turkey for Breakfast on August 19, 2012, 04:54 pm
5) If the vendor sent you the sample in exchange for a review, review the damn product. Taking the sample and then disappearing is bad form. That doesn't mean you owe anybody a gushing review. Be honest and offer any constructive criticism you may have.  Keep in mind that samples are generally coming from new vendors who are learning their craft. Chances are they'll be happy to hear what they are doing wrong and take steps to correct any problems.

I am awaiting a package from a vendor who offered a sample in exchange for my review. I will be right on top of giving the most accurate review I can offer. When it arrives the vendor will have gone out on quite a generous limb for me and I would be an utter douche not to at the very least give him a fair review.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 19, 2012, 05:14 pm
5) If the vendor sent you the sample in exchange for a review, review the damn product. Taking the sample and then disappearing is bad form. That doesn't mean you owe anybody a gushing review. Be honest and offer any constructive criticism you may have.  Keep in mind that samples are generally coming from new vendors who are learning their craft. Chances are they'll be happy to hear what they are doing wrong and take steps to correct any problems.

I am awaiting a package from a vendor who offered a sample in exchange for my review. I will be right on top of giving the most accurate review I can offer. When it arrives the vendor will have gone out on quite a generous limb for me and I would be an utter douche not to at the very least give him a fair review.

Well you are a good (borat kinda looking) man. :)

When I did my sample giveaway to get started vending. I gave away 10 samples. I even included shipping. Priority shipping. I didn't really know WTF I was saying.... I mean I had my security all down, but I was not thinking "You just gave away 1oz+ of mushrooms....and now you have to spend $62.50 out of pocket..just to ship!"


Plus all my packaging materials - which if you have ever seen one of my orders...they aren't that cheap. And also the $150 out of pocket to become a vendor.

Point is I was hundreads of dollars in the hole and giving away good product in hopes that 10 people I have known for all of 2 sentences would give me the feedback I needed to get started.

I figured even if 50% (5 people) never said another word to me - then I would still have 5 feedbacks. MOST (like 7 or 8) of those people were TOTALLY awesome! some were betters expressing themselves then others, but I got positive reviews. In the end all 10 hooked me up, but I had to wait (what felt like way too long) for like 1-2 of them.

I had created a listing just to gain feedback. I charged these guys like .25 cents. (because I thought I had to charge something for the feedback to stick)

....the 1 or 2 I am talking about.... it took them like a week to finalize! I was like LOL WTF!

I wouldnt mind if it happened tomorrow, but being brand new on here as a vendor EVERY feedback counts!!

Point is - do your part (like I am sure you will) If it is a new vendor that is doing samples - get him his feedback QUICK! Even if you start by only rating his packaging and a "look" of the product. If you can't try whatever it is for a couple days....say that in the review or feedback...and then once you DO the sample......SAY IT!!!

lol

you see the other thread about peoples feedback being "5/5  FE - will update" and then they never do? Yeah - dont be that guy.


This has become more a public service announcement then just a reply to TFB!
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Turkey for Breakfast on August 19, 2012, 05:24 pm
As a relatively new user, thank you for the advice ShroomMeister.

Just hanging around forums I have learned several things over and over.

1. Never FE for any reason.

2. PGP any and all private info.

3. Read feedback and consider when it is "5/5 FE" over and over again. (If I were going to FE, why not 1/5 until transaction works out and update later? Not only would that encourage vendors to stop requiring FE it would also not require an update if product never comes. Honestly until product arrives any transaction should effectively be 1/5 anyway! Also if a vendor requires FE that should knock a point off the review anyway in my book. (FE = 4/5 max in other words.)

4. The resolve process is robust and fair.

5. As intimidating as all this seems at first, with a little patience, time, and positivity there is nothing to it.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: DGTM on August 19, 2012, 06:47 pm
Hello ,
I have been open on SR for nearly a month now , as i cannot FE until i have 35 transactions, I have been refusing to sell to any one who does not have perfect transaction history.

 It feels a bit tight saying no and refusing  to process their orders , but i am a business .

 I am right in thinking once i have done 35 transactions for customers like these i can ask them to FE ?

Is it normal to get messages promising big buys if i send them a sample?

 I sent out samples at the start just to verify my products, now i have 12 completed orders with 100%  score

So surely if they were unsure about my integrity they would read my feedback.
 Anyway thank you for taking the time to read this . It is very hard to please everyone, but the proper SR people the genuine buyers are so nice and welcoming and understanding.
I have never come across such a welcoming community .  ;)
Kind regards
RP

Really agreed with you... but please... remember also when you will leave SR (if you will leave one day)... I mean no scam ;-))
Good luck for your job!
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: b0lixtrader on August 19, 2012, 10:59 pm
I do get samples but in return i write unbiased reviews and well thought out ones where i actually take some time to write it.  In doing this, this only helps the community and even the seller get some lime light which leads to more customers. Does this make me a dick sucking asshole?  Ha I hope not. =|………

Hang in there RP, sent ya a PM.

I gave away a few samples when I first opened the Grand Wizard's Lair. Nothing at all wrong with taking a sample from a vendor who is offering them. But writing to an established vendor asking for a free sample of product is just rude.  If I'm giving out samples of a new product again at any point in the near future, drop me a line and I'll send you a 2c-* sample for postage. (Just remind me of this thread) :)

With that out of the way, allow me to present

THE GRAND WIZARD' S GUIDE TO SAMPLE ETIQUETTE

1) Looking to make a small purchase of your drug of choice? Examine the seller's feedback; check out their reputation on the forums; compare the listing with other listings for price, feedback comments, etc.  Once you've done your research, purchase whatever quantity you feel comfortable buying and take it from there.

2) Looking to establish a relationship with a bulk seller? Buy a small quantity to test.  If you're looking to sling kilos, surely you can afford a gram. 

3) Did the vendor offer free samples on SR Forums?
Does the vendor's listing say "Free Sample"?
Does the vendor's profile say anything about offering samples?

If the answer to all of the above is "no," then don't PM the vendor asking for a sample.

4) If the answer to any of the above is yes, feel free to ask for a sample.  BUT

- Don't ask if the vendor can cover the postage for you (yes, I've had this happen)
- Don't bitch because the sample offer says "Canada only" and you live in Denmark
- Don't complain because the vendor offered samples to "active forum members" and you don't have enough posts

5) If the vendor sent you the sample in exchange for a review, review the damn product. Taking the sample and then disappearing is bad form. That doesn't mean you owe anybody a gushing review. Be honest and offer any constructive criticism you may have.  Keep in mind that samples are generally coming from new vendors who are learning their craft. Chances are they'll be happy to hear what they are doing wrong and take steps to correct any problems.

(This and other extensively detailed posts to follow courtesy of one of my recent sample purchases - a gram of amphetamine sulfate from Cape Crusader. :D )
I hold you to that sample ;) thanks buddy
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: real pharmaceuticals on August 27, 2012, 11:27 am
5) If the vendor sent you the sample in exchange for a review, review the damn product. Taking the sample and then disappearing is bad form. That doesn't mean you owe anybody a gushing review. Be honest and offer any constructive criticism you may have.  Keep in mind that samples are generally coming from new vendors who are learning their craft. Chances are they'll be happy to hear what they are doing wrong and take steps to correct any problems.

I am awaiting a package from a vendor who offered a sample in exchange for my review. I will be right on top of giving the most accurate review I can offer. When it arrives the vendor will have gone out on quite a generous limb for me and I would be an utter douche not to at the very least give him a fair review.

Wish all my reviewers had the same attitude as you friend,
Have a nice day
RP
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: samuelkane on August 27, 2012, 04:04 pm
Im new on SR, first thing i did was spend hours going through all the listings. On occasion some vendors stated they would not deal with new members under x transactions. I actually trust them a bit more tbh.
just ignore the hate and do your thing. Any respectable buyer will understand, the others can go fuck themselves right ;-)
Very nice thread to read btw, helps with the newby paranoia a bit hehehe
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Delta11 on August 27, 2012, 04:17 pm
Just put up one of those signs that says "We reserve the right to refuse service to anyone."


Personally though I sell to anyone unless they're on the blacklist.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: Shroomeister on August 27, 2012, 07:40 pm
Just put up one of those signs that says "We reserve the right to refuse service to anyone."


Personally though I sell to anyone unless they're on the blacklist.

Quote
I as an independent (from Silk Road) operator reserve the right to refuse service to anyone at anytime for any reason with or with out explanation.

That is pulled from my vendor profile. Granted it is at the bottom......but its there. This isn't amazon, I do not have to explain the "creepy vibe" you give me to you if I get one. :\
 
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: SuperTrips on August 27, 2012, 11:09 pm
Hey what's up guys, i was just handling a fuck ton of resolutions and went through a whole lot of attempt scams. But because I used to ship with tracking you could clearly see the item had been delivered.

Is there any scammer list somewhere? I cant even keep track of the attempted scammers anymore.

Also; don't these fuckers know i've got their address? Why would you attempt to scam a drugdealer who's got your goddamn address. I'm just pissed off because I recently started shipping untracked from Germany, and i know im going to lose a whole lot of turnover because of obliged policy refunds.

Im just thinking of like; becoming a stealth seller or something with a small bulk clientele. Over 85% of my profits is from bulk, small listings are just intended for users to have a good time and enjoy themselves with quality product, but all you get is headaches and a bad temper. And believe me, I have the temper of a saint when answering 200+ pm's a day, but jesus christ does it run out sometimes. Time is as a valuable commodity as money, and I got bitcoins and money coming out of my ass with 0 time in the week to enjoy it. If i would stop doing small orders I would spend 60-75% less time on orders every single day. Which is hours and hours. These people really encourage me.
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: alien1221 on August 28, 2012, 07:42 am
Your not wrong, I agree w/u ST. I'm pretty new but from what i see about your profile your a popular mofo, I can imagine the frustration of not not to be able to enjoy RL all the time. I'd just go stealth and do 1000+ orders. I ordered from you 8 days ago and was wondering about that >"how can you offer refund/re-ship with no tracking to confirm?" Very noble but dangerous. GL man!
Title: Re: AM I WRONG TO REFUSE TO SELL TO SOME CUSTOMERS?
Post by: TheGrandWizard on August 28, 2012, 01:14 pm

(This and other extensively detailed posts to follow courtesy of one of my recent sample purchases - a gram of amphetamine sulfate from Cape Crusader. :D )
I hold you to that sample ;) thanks buddy
[/quote]

If you have any interest in 2c-t-2 let me know. I should be getting some in within the next week or two and I'll happily send you a 25mg sample.  It's one of Shulgin's "magical half-dozen" and I look forward to trying it myself.  If the Erowid reports are any indication it has a rough come-up but after that it's great: I'm hoping it's as visual as 2c-t-7. 

Let me know if this is something you'd be interested in and I'll set up a custom listing for you.