Silk Road forums

Discussion => Silk Road discussion => Topic started by: moksha on June 20, 2013, 05:21 pm

Title: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: moksha on June 20, 2013, 05:21 pm
So the vendor 'SlangNRox' has been allowed to continue scamming people for a few weeks now, his rating has reached (45), he's openly bragging about how many people he's scammed (as I'm sure he will in this thread) and added charming listings like "ABSOLUTELY NOTHING - NOT A THING", "SlangNRox's POO - STILL WARM - FRESH OUT" and "SlangNRox's AUTOGRAPH" for the bargain price of $5k.

I don't feel like I really have to justify the title of this thread much more than the above example, if we're going to let scammers run rampant can we at least scrape together a bit of the bitcoin from the taxes paid on the scam transaction for a small refund to the victims? I honestly feel like Silk Road has been failing to stand up to it's part of the bargain so far as doing everything possible to stop scammers. This could have easily been avoided (to some extent) by implementing something as small as putting a freeze on vendor accounts until reviewed when they reach a rating of 50-60. The above example has been happening on almost a weekly basis in the Australian scene alone, and despite numerous reports we are yet to see any action weeks later.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: moksha on June 20, 2013, 06:19 pm
or you can just pick your vendors wisely and never FE
I sure can, but I use these forums and stay informed. But (it's been estimated) 90% of SR users don't use the forums, and more and more people join our ranks everyday. As well as the fact most new buyers will be forced to FE at least a few times to get their stats up, I'd rather they actually receive the drugs they pay for and an honest vendor get paid instead.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: BOGAN BOB on June 20, 2013, 06:40 pm
or you can just pick your vendors wisely and never FE

So in other words your saying you want scammers on silkroad getting there paydays for weeks and weeks scamming the noobs who maybe turned off by such activity and never return while the vendors miss out on business that they work hard for and take all the risks for.. Hmm real fair.

Im sure you fe'd and got scammed atleast once.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: The Missus on June 20, 2013, 06:46 pm
You never need to FE, even if your a newb. If a vendor asks you to FE just look for a new one.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: moksha on June 20, 2013, 06:49 pm
You never need to FE, even if your a newb. If a vendor asks you to FE just look for a new one.
Very true, but look at the vendor I mentioned above: http://silkroadvb5piz3r.onion/silkroad/user/461f3ff5ba

Over or around $10k worth of scam money in the last week or two at least, I admit these people are idiots but does that mean they deserve to be scammed?
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: BOGAN BOB on June 20, 2013, 07:01 pm
SLANGNROX   http://silkroadvb5piz3r.onion/silkroad/user/461f3ff5ba/20

$5,000-$10,000 FE'D In the last 2 weeks! What a great pay week for a scammer, He would laughing all the way to the bitcoin bank probably saying il see you next week Silkroad and the week after that but il see how much i can get and how long i can get away with it for.




Definitely needs to be improvements made so ppl like this cant continue to scam on Silkroad for weeks and weeks and make big amounts of money doing it, What incentive do there have not to spent $500 from there scammed bitcoin the day they get suspended on another account to do it all over again.
Even when many vendor reports have been sent to admin he is still allowed orders to be FE'D and continue his scam for weeks.

Not that i ever would but its almost temping to turn to the darkside, Do nothing and take no risk and earn, Well....... Just look how much this low life got.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Aurelius Venport on June 20, 2013, 07:26 pm
or you can just pick your vendors wisely and never FE

So in other words your saying you want scammers on silkroad getting there paydays for weeks and weeks scamming the noobs who maybe turned off by such activity and never return while the vendors miss out on business that they work hard for and take all the risks for.. Hmm real fair.

Im sure you fe'd and got scammed atleast once.

your totally right
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: SlangNRox on June 20, 2013, 07:35 pm
I agree.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: fivestargirl on June 20, 2013, 09:21 pm
Thought I would put my 2 cents in as a vendor - buyers scam too. I had 8 of them last week all with good stats. Cost me a ton of money as they held my feedback hostage demanding more product, refunds, begging, extorting, etc. Why - because they know they can. Because vendors have no "resolve' button and no way to leave feedback. All we vendors see is stats. The ENTIRE system needs an overhaul.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: NorthernStar on June 20, 2013, 10:27 pm
Jesus,Moksha, that is harsh. some guy got took for an oz, just lookin at the scumbags page now, what an idiot, why would anyone list some fresh feacel matter is beyond me.

Obviously there's no need to kick a buyer when hes down but why the hell F/E for orders like that, for a month old vendor?
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: The Missus on June 21, 2013, 05:49 am
You never need to FE, even if your a newb. If a vendor asks you to FE just look for a new one.
Very true, but look at the vendor I mentioned above: http://silkroadvb5piz3r.onion/silkroad/user/461f3ff5ba

Over or around $10k worth of scam money in the last week or two at least, I admit these people are idiots but does that mean they deserve to be scammed?
True, SR can't thrive to the fullest at the rate it's going. Allowing vendors like this is bad for business.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: NorCalKing on June 21, 2013, 06:08 am
Guys, there is a reason why they have a button link to click on every vendor's page . . . 
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: BenJesuit on June 21, 2013, 03:23 pm
Another prospective to consider:

- too many buyers hit the report feature for the smallest of things. So SR staff gets overwhelmed. TOR is slow people. Imagine having to read hundreds of reports with most of them being meaningless or false gripes?

- If you FE and get burnt... too bad. Harsh I know. The only way to stop FE is to implement a new system where orders under maybe $150 cannot be FE'd and require buyer to mark received. This way new buyers just testing the market out don't have to be turned off because they got burnt. But then again, who would hand money to a dealer first expecting him to bring back drugs a few hours later? SO if you come on the scene with an eBay or Amazon attitude instead of a street smart one, you're going to get burned and there's no one to blame (or cry to) but yourself.

- There's lots of ways to get scammed. But at least in escrow you won't get scammed for 100%.

- A seller with a rating below 50%... if you get scammed by this seller, you had it coming if at the time you bought and FE'd the rating was below 50%.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: ReD EyE on June 22, 2013, 01:37 am
No longer a vendor by looks ov things, but hey this Vodka is good. :) :P
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: sickroadleaks. on June 22, 2013, 11:47 am
they wont.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: nanpa2001 on June 22, 2013, 12:03 pm
This thread shows why scamming will never end on SR. People on this thread cannot even agree that scamming is wrong, and are instead blaming the victims. Yes, some of them were foolish, and quite a few of them are only foolish because they have faith that SR admins will crack down on obvious scams in a timely manner (which they do not do).
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: sickroadleaks. on June 22, 2013, 12:18 pm
and are instead blaming the victims.
the truth.good for you +18)now go deeper.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: liveonceonly on June 23, 2013, 09:15 am
Yep agree 100%... bunk product sellers need looking at as well as the FE scammers, why buyers are scared to call bad product is beyond me.

In real life I have seen knee caps get broken when people have been sold bad or fake products, not that I want  S R mods to be given base ball bats but
they control the money flow through the S R and that being cut off from bunk vendors while it gets sorted out hurts them more. If five or more buyers call out a vendor selling bunk gear, freeze the vendor account until the vendor produces verifiable proof of product quality via a lab analysis. No proof money goes back to buyers. :)
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: phoboss on June 23, 2013, 11:36 am
I lost at least £400 GBP on SR it really ain't on and it's not just the blatant one's advertising warm shit it's the vendors who have soo many of their things seized then any new customers get selectively scammed this needs to stop too I am 1000 fold % sure that if SR was to tighten up on bastarding scammers it'll do a world of good and because they ain't doing anything about it it's actually spilling over onto SR itself and their getting scammed too you reap what you sow even the drugs if there was a system ie all vendors drugs get tested before sold on the road people wouldn't be getting sick or a disabilatating disease hitting them years down the line unbeknown to them it was from the mdma from bla bla bla on the silk road some 2 years ago causing it I'm 1000% sure that this place could be a pleasure to use but at the min it really is a scammers paradise ie open an account sell shit and scam away with impunity against all I'm thinking of opening an account too soon on SR well when I get a mortgage I will that's a few years from now though so let's sum this up SR =  scammers paradise OR not plus I hate idiots who get sent shit and don't say shit and leave 5/5 even though they got shit man if their happy just actually receiving the goods they should start posting themselves presents through the post to them selves fucking idiots cos this good feedback stats is what fools many into being scammed rigorously I'm done hope people understand and do something now about this as you'll have my support 1000 fold ok cheers all peace out.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Croskin on June 23, 2013, 08:40 pm
Maybe an added security where buyers that meet certain requirements can vote on vendors and after a certain amount of blackball votes they are banned or suspended or charged...  Meh, well some version of that.  it certainly isn't pristine but just an idea!  Also, this would probably only apply to FE orders as there is no reason to with escrow...  Come to think of it, I don't even know how to FE? Is it just that you finalize as soon as it is marked in transit or is there a button for finalizing when you order?
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: aussiepp on June 25, 2013, 04:25 am
Something needs to change, that's obvious.

These FE scams are becoming way too frequent. The scary thing is, they use their scam profits to open a new account to repeat the process.

It's apparent that 90% of SR buyers have no idea what the fuck they are doing. They don't use the forums and I really doubt they use common sense.

Maybe the use of FE by vendors should be restricted even more so? It sucks that we may have to accommodate for the mentally challenged but I can't see how else this can be prevented. They need to be educated or protected.

At the same time, I don't FE and I don't get scammed so it honestly doesn't affect me in the slightest. I just greatly dislike seeing people scam, steal and profit off the stupidity of others.

-AussiePP
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: moksha on June 25, 2013, 04:31 am
Some great ideas being thrown around, I'm glad most of us are happy to start a dialogue about this but to those just saying "Don't FE, not my problem"... We were all noobies once as well, and there's very few of you that have been around more than a year and not been scammed or mislead in some way. This isn't just about people scamming for nothing at all, but for cut or dangerous substances wrongly advertized.

For instance, through my effort with the MDMA Avengers and testing various vendors products (many of which claim absolute purity of their product or impossibly higher) we have found that some vendors claim their drugs are almost double their stated purity.

So ask yourself not just if you want tighter security to avoid losing the actual few dollars, but if it's worth it for that vendor that might sell you or a loved one cut drugs that could kill, hurt or interact very badly with other drugs they're taking at the time. This could also be a big problem for allergic reactions you're not aware to, regardless of how much damage things like PMA and TMFFF do to your body on their own, have you or anyone else ever taken an allergy test to these chemicals or any other possible cuts to the drugs you take? I highly doubt it, and as unlikely as it is.. It's a lot less likely when you're taking a pure substance and aware of the effects\reactions of that chemical.

Another interesting idea to consider is how Atlantis uses their feedback system, I won't go into detail but definitely worth checking out.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: UncleAcid on June 25, 2013, 04:46 am
It's hard to distinguish a scammer when he spams 5/5 feedback from fake accounts. Closes their account and waits for a few months to get back to 100% to scam again.
Some ideas are not allowing 0BTC stealth listings, feedback from new buyers marked with a * or maybe just banning any vendor that asks for FE and much quicker response to scam reports.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Tellemetree on June 25, 2013, 04:47 am
Some great ideas being thrown around, I'm glad most of us are happy to start a dialogue about this but to those just saying "Don't FE, not my problem"... We were all noobies once as well, and there's very few of you that have been around more than a year and not been scammed or mislead in some way. This isn't just about people scamming for nothing at all, but for cut or dangerous substances wrongly advertized.

For instance, through my effort with the MDMA Avengers and testing various vendors products (many of which claim absolute purity of their product or impossibly higher) we have found that some vendors claim their drugs are almost double their stated purity.

So ask yourself not just if you want tighter security to avoid losing the actual few dollars, but if it's worth it for that vendor that might sell you or a loved one cut drugs that could kill, hurt or interact very badly with other drugs they're taking at the time. This could also be a big problem for allergic reactions you're not aware to, regardless of how much damage things like PMA and TMFFF do to your body on their own, have you or anyone else ever taken an allergy test to these chemicals or any other possible cuts to the drugs you take? I highly doubt it, and as unlikely as it is.. It's a lot less likely when you're taking a pure substance and aware of the effects\reactions of that chemical.

Another interesting idea to consider is how Atlantis uses their feedback system, I won't go into detail but definitely worth checking out.

I agree 100%

I see no reason that when a vendors feedback score drops below x they shouldn't be temp suspended pending SR support getting the time to investigate.

I think the gripe here comes from them being outed (and in some cases acknowleging the fact) and STILL being able to trade and pick up extra $1000's from noobs while we all sit and shake our heads its taking so long.

A temp suspension pending investigation would prevent ppl getting banned due to shitty buyers and competitors. It sucks if that did happen but it'd save ALOT more times when $1000's walks out the door to a scammer, sometimes while they sit and gloat about it on the forum.

Shits me, even if I haven't been a victim.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: aussiepp on June 25, 2013, 04:57 am
Some great ideas being thrown around, I'm glad most of us are happy to start a dialogue about this but to those just saying "Don't FE, not my problem"... We were all noobies once as well, and there's very few of you that have been around more than a year and not been scammed or mislead in some way. This isn't just about people scamming for nothing at all, but for cut or dangerous substances wrongly advertized.

For instance, through my effort with the MDMA Avengers and testing various vendors products (many of which claim absolute purity of their product or impossibly higher) we have found that some vendors claim their drugs are almost double their stated purity.

So ask yourself not just if you want tighter security to avoid losing the actual few dollars, but if it's worth it for that vendor that might sell you or a loved one cut drugs that could kill, hurt or interact very badly with other drugs they're taking at the time. This could also be a big problem for allergic reactions you're not aware to, regardless of how much damage things like PMA and TMFFF do to your body on their own, have you or anyone else ever taken an allergy test to these chemicals or any other possible cuts to the drugs you take? I highly doubt it, and as unlikely as it is.. It's a lot less likely when you're taking a pure substance and aware of the effects\reactions of that chemical.

Another interesting idea to consider is how Atlantis uses their feedback system, I won't go into detail but definitely worth checking out.

I agree 100%

I see no reason that when a vendors feedback score drops below x they shouldn't be temp suspended pending SR support getting the time to investigate.

I think the gripe here comes from them being outed (and in some cases acknowleging the fact) and STILL being able to trade and pick up extra $1000's from noobs while we all sit and shake our heads its taking so long.

A temp suspension pending investigation would prevent ppl getting banned due to shitty buyers and competitors. It sucks if that did happen but it'd save ALOT more times when $1000's walks out the door to a scammer, sometimes while they sit and gloat about it on the forum.

Shits me, even if I haven't been a victim.

I've been a victim just once, which we've discussed in PM's before.

I FE'd as it was my first purchase and I assumed I had to since I had no buyer stats. I got scammed. The funny thing is... I reported the guy... just like many others did. SR locked his funds. But guess what, within a few weeks, they released his funds. He started vending legitimately for a week or so then guess what? He scammed AGAIN. He hasn't even been banned yet. http://silkroadvb5piz3r.onion/silkroad/user/fb54914164. I wouldn't be surprised if he tried the same thing again.

Just another example of how this issue needs to be improved on.

-AussiePP
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Tellemetree on June 25, 2013, 05:22 am
Some great ideas being thrown around, I'm glad most of us are happy to start a dialogue about this but to those just saying "Don't FE, not my problem"... We were all noobies once as well, and there's very few of you that have been around more than a year and not been scammed or mislead in some way. This isn't just about people scamming for nothing at all, but for cut or dangerous substances wrongly advertized.

For instance, through my effort with the MDMA Avengers and testing various vendors products (many of which claim absolute purity of their product or impossibly higher) we have found that some vendors claim their drugs are almost double their stated purity.

So ask yourself not just if you want tighter security to avoid losing the actual few dollars, but if it's worth it for that vendor that might sell you or a loved one cut drugs that could kill, hurt or interact very badly with other drugs they're taking at the time. This could also be a big problem for allergic reactions you're not aware to, regardless of how much damage things like PMA and TMFFF do to your body on their own, have you or anyone else ever taken an allergy test to these chemicals or any other possible cuts to the drugs you take? I highly doubt it, and as unlikely as it is.. It's a lot less likely when you're taking a pure substance and aware of the effects\reactions of that chemical.

Another interesting idea to consider is how Atlantis uses their feedback system, I won't go into detail but definitely worth checking out.

I agree 100%

I see no reason that when a vendors feedback score drops below x they shouldn't be temp suspended pending SR support getting the time to investigate.

I think the gripe here comes from them being outed (and in some cases acknowleging the fact) and STILL being able to trade and pick up extra $1000's from noobs while we all sit and shake our heads its taking so long.

A temp suspension pending investigation would prevent ppl getting banned due to shitty buyers and competitors. It sucks if that did happen but it'd save ALOT more times when $1000's walks out the door to a scammer, sometimes while they sit and gloat about it on the forum.

Shits me, even if I haven't been a victim.

I've been a victim just once, which we've discussed in PM's before.

I FE'd as it was my first purchase and I assumed I had to since I had no buyer stats. I got scammed. The funny thing is... I reported the guy... just like many others did. SR locked his funds. But guess what, within a few weeks, they released his funds. He started vending legitimately for a week or so then guess what? He scammed AGAIN. He hasn't even been banned yet. http://silkroadvb5piz3r.onion/silkroad/user/fb54914164. I wouldn't be surprised if he tried the same thing again.

Just another example of how this issue needs to be improved on.

-AussiePP

I gather thats a hard one for support since we both know from our respective experiences and whats happened since that its clearly selective scamming.

The most obvious suggestion that springs to mind is the SR Support guys need more staff and more time spent investigating requests. If what I am being told by veterans here is correct re: timeframes to ban a scammer, then SR Support numbers have not been keeping up with the increased site traffic.

Is saying it needs more ppl ACTUALLY doing the work oversimplifying things you think?
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: The Missus on June 27, 2013, 10:09 pm
All newbs should be required to go through a crash course on how to use SR before they can buy anything. Maybe they should make the buyers guide more visible when you first log in.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Jason Bourne on June 28, 2013, 01:56 am
Hi all.

I do agree and tag along. Hopefully no one posted that before, as I merely stuck with the title. I will prolly post some considerations eventually. Just real quick.
An exert from the sellers guide:
 
Things to avoid

Below is a short list of specific things you should avoid. It is by no means exhaustive, but taking any one of these actions could get your seller priviledges revoked:

    Directing your customers to pay outside the escrow system or in currencies other than Bitcoin
    Leaving fake feedback for yourself from a dummy buyer account
    Saving customer addresses
    Claiming to have sent an order when you haven't   

And you need to accurately describe your listing.

These behaviors COULD be show stoppers, at the discretion of the (very few) ones reviewing the case, in order to find absolute solid evidence that is never disclosed against the ones there feeding off. There are other things, too. But they're not disclosed, neither.

Extortion, death/violence threats, feedback leverage, blackmailing don't seem to be included in that list. Having threads with the same horror stories all over the forums neither. You can sell shit if you list it decent or good (applies to any product).

And don't go and call that "rules", but rather "Things to avoid", there are no rules among the libertotalitarians.

Peace out.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Jason Bourne on June 30, 2013, 01:53 pm
Mmm. I wasn't expecting a lot of love, but expected a least a heated debate. Or some "stfu". Well...

I got to read a lot about scams lately and got to that conclusion that escrow is not a protection from scammers.
I read some more and did 't find any thread on what is a scam.

-The seller guide is of no help in that regard. It doesn't define what is allowed and what is considered a scam. The decision of banning or suspending vendors isn't based on any objective criterion. There is no explanation on why and based on what a vendor will be looked upon and audited. Nor what is scanned and considered during that audit. Not what is sufficient to take actions.
- The report button is a gimmick. I never witness any vendor I reported get banned.
- Top vendors know how to play the system and even the most obvious and repeated scamming goes without action. Even if it's well known, often reported, a potential health issue and includes threats and extortion. And it happens within escrow.

Some hate or comments?

Peace out
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: GregoryIssacs on July 01, 2013, 03:10 am
Never FE.  Stick to the SR rule of thumb and all should be well.  This is how the wind flows on the road.  In my opinion, you should establish excellent communication with any vendor you plan on procuring from.  Usually this tactic will lead you to choose wisely whom your about to buy from, if you trust your gut instinct.  Most vendors care about their prospects and want you to feel comfortable with them in order to secure business with you.  Just like on the streets, the same rule apply on the road.  ;p  happy unicorn hunting ;p
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Jason Bourne on July 01, 2013, 04:55 am
Never FE.  Stick to the SR rule of thumb and all should be well.  This is how the wind flows on the road.  In my opinion, you should establish excellent communication with any vendor you plan on procuring from.  Usually this tactic will lead you to choose wisely whom your about to buy from, if you trust your gut instinct.  Most vendors care about their prospects and want you to feel comfortable with them in order to secure business with you.  Just like on the streets, the same rule apply on the road.  ;p  happy unicorn hunting ;p

I'll rephrase what you said: No we don't need to overhaul the scam report system.
Did you read the title? 
You did now? Then get outta here.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: sickroadleaks. on July 06, 2013, 09:27 pm
Never FE.  Stick to the SR rule of thumb and all should be well.  This is how the wind flows on the road.  In my opinion, you should establish excellent communication with any vendor you plan on procuring from.  Usually this tactic will lead you to choose wisely whom your about to buy from, if you trust your gut instinct.  Most vendors care about their prospects and want you to feel comfortable with them in order to secure business with you.  Just like on the streets, the same rule apply on the road.  ;p  happy unicorn hunting ;p
oh how the illusions work well with such herd-able creatures
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Romero on July 07, 2013, 04:20 pm
The most obvious suggestion that springs to mind is the SR Support guys need more staff and more time spent investigating requests. If what I am being told by veterans here is correct re: timeframes to ban a scammer, then SR Support numbers have not been keeping up with the increased site traffic.

Is saying it needs more ppl ACTUALLY doing the work oversimplifying things you think?

If things are as bad as people are saying with the timeframe of banning a scammer, then it makes the solution extremely simple: add more support staff. It's easy for people to understand that scammers exist, but I'd assume that people would get very angry / annoyed when a well-known scammer is still able to scam. So just addressing that aspect would almost certainly reduce any discussion of overhauling the system.
Title: Re: SR Scam Report System Needs an Overhaul - Who Agrees?
Post by: Jason Bourne on July 07, 2013, 09:39 pm
The most obvious suggestion that springs to mind is the SR Support guys need more staff and more time spent investigating requests. If what I am being told by veterans here is correct re: timeframes to ban a scammer, then SR Support numbers have not been keeping up with the increased site traffic.

Is saying it needs more ppl ACTUALLY doing the work oversimplifying things you think?

If things are as bad as people are saying with the timeframe of banning a scammer, then it makes the solution extremely simple: add more support staff. It's easy for people to understand that scammers exist, but I'd assume that people would get very angry / annoyed when a well-known scammer is still able to scam. So just addressing that aspect would almost certainly reduce any discussion of overhauling the system.

The timeframe argument is, IMHO, not valid.
FM got sacked a few hours after some thread mentionning he suggested out of escrow transaction, poped up.
And well known scammers continue to scam. So it still might be true SR needs more staff, it wouldn't be for that reason.

Peace out
Jason.