Silk Road forums

Discussion => Security => Topic started by: DeadRa7 on October 10, 2012, 05:23 am

Title: Bitinstant deposit not showing up!
Post by: DeadRa7 on October 10, 2012, 05:23 am
Greetings, and thank you for opening this thread-

Today, I deposited two moderately sized deposits into an account in order to fund my bitinstant account that would in turn fund my SR account (and skip over mt.gox, which I usually use but am sick of paying their fee's).  One out of two of those deposits haven't shown up yet, and blockchain is showing that one never even was registered in their system.  I called bitinstant, which told me to e-mail them about the matter.  I am hesitant to do this for obvious reasons, so I'm wondering what recourse I have here.  I am `150% sure I made the accurate deposits at the right locations, but again, something seems to have one of them fuckin' up.

Any help would be greatly appreciated as I am sure that they'd fix the error, but I do not want to give up my anonymity in the process.

Thank you so much...automatic +1 to whoever helps me, as well as maybe a half a coin or so  ;D
Title: Re: Bitinstant deposit not showing up!
Post by: taseMeBro on October 10, 2012, 08:19 am
Hey DR7,

Do you have your bitinstant transaction # and the invoice copy?

I'd send that information and the deposit receipt information to bitinstant's support email via a tormail.org acct if you're concerned about privacy.

Bitinstant has been solid for a long while, I'm sure it's a transactional issue they can clear up.  that deposit is floating in their accounts, they just need to track it down with your help.

Good luck!
Title: Re: Bitinstant deposit not showing up!
Post by: ilikebread on October 11, 2012, 12:01 am
Yes, the last time I had to email them about a transaction not showing up, they responded so fast...within an hour or two, and it was resolved in under 4 hours. I <3 Bitinstant!