Silk Road forums

Discussion => Newbie discussion => Topic started by: brownfist99 on June 25, 2013, 08:37 pm

Title: Hello... HELP
Post by: brownfist99 on June 25, 2013, 08:37 pm
Hi there :D Been reading these forums for ages thought id register now im about ready to make a purchase! Having problems tho if anyone can point me in the right direction i sent bitcoins to my account after changing the password and pin, now i cant log in it just says log in failed! I have been trying and got in once but now its not having it! Anyone else have this problem? i want to spend my coins  ;D Thanks
Title: Re: Hello... HELP
Post by: tree on June 25, 2013, 08:46 pm
Are you sure you remember your password correctly?? If yes, maybe it's because the captcha expires before you login, you should enter your credentials and the captcha faster and see if it works. If it doesn't work, contact customer support for a password reset.
Title: Re: Hello... HELP
Post by: sleeptight on June 25, 2013, 08:48 pm
"but now its not having it!"

Do you mean that your bitcoins aren't there? Remeber that you have to wait up to some hours till the transaction is done.
Title: Re: Hello... HELP
Post by: caligirl on June 25, 2013, 08:55 pm
Or if you are saying you can't log in it sounds like maybe you accidentally changed your pw to something different than you think it is?
Title: Re: Hello... HELP
Post by: brownfist99 on June 26, 2013, 08:02 am
Thanks for the replies guys i have contacted customer support, anyone know how to find the sr wallet address when i cant log into the account? Thank you
Title: Re: Hello... HELP
Post by: boaclon224 on June 26, 2013, 08:08 am
anyone know how to find the sr wallet address when i cant log into the account? Thank you

If you already transferred bitcoins to the sr wallet then the address will be in your bitcoin transaction history. Otherwise I doubt there is an easy way.
Title: Re: Hello... HELP
Post by: brownfist99 on June 26, 2013, 08:25 am
I have had a look, was having trouble finding it as this is all new to me but think i have got it now (hopefully), Hope i haven't lost my money on the first time trying SR....