New vendor, getting harassed for the first time, any tips?

Hey all, we're ActionDabs, a new concentrated cannabis collective that just recently opened shop on Agora.

We did cheap samples to customers with good feedback for the first few days to feel out the waters and get our name out, and they sold out quick. The user Shaolin messaged me asking if I could hold one for him, and I responded about 24 hours later, after being told by another user that I was being harassed on Reddit. Here's a link to his previous vendor reviews: https://img.bi/#/hEK9SsT!ByVqLwJgaEfgZXx1UgqDeWUQq2XA0AkbF3HgkRBQ

And here's a screenshot of our conversation: https://img.bi/#/KM6Xvob!_3qdYg8pOxugHITLSwOsR0EAsAJWpQPbnEOwgO4d

And his reddit thread about his frustrations: https://www.reddit.com/r/AgMarketplace/comments/34pb6m/actiondabs_has_opened_shop_on_agora_cheapest/

And to be clear, we don't require FE on any listings under 14 grams, unless you have bad feedback. This user had very bad feedback.

Any advice on how to handle this? We're still very new and concerned about our reputation being ruined because we ran out of samples and someone was upset.

Thank you /r/dnm community

Edit: Thank you guys, now that I realize this is kind of common I feel better. I'll be having a thank-you sale this weekend - stay tuned

-ActionDabs


Comments


[35 Points] CARDER4LIFE:

tell him you saved a sample for him after all, get him to send you his address, go to his house and kill him


[14 Points] RosyPalm:

If it's bullshit just let it go.

Most people around here aren't going to pay much attention to one user that has an obvious axe to grind.

They will however pay a great deal of attention to a vendor that can't stop themselves from going toe-to-toe with every kook that throws shit their way.


[7 Points] gary_oaks_bud_garden:

Without even reading it, if it's a free sample, then he can fuck off. When people pay for a product, they are fully in their right to expect a good quality product and speedy delivery, but I can't believe the number of people on DNMS that bitch about how their FREE samples came underweight or weren't as "420 turbo fire" as they were expecting.


[5 Points] bigfondue:

Wait a second, buyers have reviews? Is this on all markets, and can I see mine?


[2 Points] rogueXleader:

Honestly, from my position, fuck that guy. You don't owe him anything. He can run his mouth all he wants about you running out of product, but that is how the world works. If there is a limited amount of something and a demand, it is bound to run out. I wouldn't engage him further and if you do report him, include this information as well as more background info on the situation to the admin that handles your report. I'd keep his information, and if he continues down the stupid path he's on, absolutely destroy the guy. We have no room for scammers and whiny teenaged little bitches throwing tantrums in a community built on trust. I'd priority mail him a big piece of dog shit for his trouble


[2 Points] heyfreshhhhh:

Ignore the loser. Don't feed the trolls.


[1 Points] None:

say you will send, get address. Swatted so fast bitch you will get abolished


[1 Points] Hank_Vendor:

Obviously if you have no samples. you have none. just be clear in why you can't send it. keep the conversation for anyone who may ever ask abd consider talking to agora about it.

your feedback will get fucked though eventually by someone. a 4.98 vendor is excellent. everyone knows that.

as others have said. no point in doing samples. real customers may want to talk to a new vendor. so be on post with your pms. buyers don't fuck around with free samples. they will send some dosh if they can interact with you because most can tell a scammer when they talk to them. scammers are always fake sounding. most of them no nothing about selling drugs and just repeat what other successful scammers say and do.

little anecdote. when I started selling gram of ketamine listings.

a customer ordered one at 1pm I didn't get online till 3 that day and had no time to look at my messages. (he'd chosen to fe as I give free shipping in exchange) what I hadn't seen was a pm at 2 O clock asking why I hadn't shipped when I "had promised" and that he guessed I was scamming. then a message at 2.30 basically calling me a scammer.

not seeing these his order was packed up abd ready to with the rest by 4. abd I was double checking the orders when I noticed he'd go em me feedback saying "not honest vendor. promised to ship my order today but never dead. no communication, scammer."

I messaged him and was not especially professional. I called him a dick head. told him to at least wait until the post office closes before making a dick of himself abd went to post the orders.

Looks like the force of righteousness was with me that day. as somehow I left his behind. so I came home marked them all shipped. answered another message from him reinforcing his dickheadness.

then I realised I hadn't posted it haha. laughed my arse off. abd quickly refunded him

then came the torrent of scammer messages. I kept trying to explain to him I'd actually refunded him. which is kinda the exact opposite of scamming. I'd even added 4% incase agora took the juice already.

so he carried on having an argument with himself in the pm and I just fucked him off.

then his final message I noticed the disappointment and sadness in his words. and I felt a bit bad. this was after all at the time there had been no non scam ket in UK for quite a bit.

so the next day I posted it. it was first class so I didn't even tell him. I just waited.

two days later my feedback suddenly changed to "Hank is the man" or something and I had the most apologetic message anyone could ever write.

I'm sure I changed him that day. I left him a note in the parcel saying "vendors do not owe you anything. but many will happily give you something."

some of you probably know the customer. I forget the name but he says "selecta" at the end of messages when he's not abusing you.

so yeah.... I figure, when you have a problem think "what would John Lewis do?" you can be straight down the line and keep costs minimum and maximise profit. but if you treat people fairly. be helpful when there's a problem.. the odd reship or boost up on weight will pay for itself with the glowing feedback. and then when you do get the rival vendor or nutcase who fuck your feedback record up. it stands out like a sore thumb. and even new customers can tell it must be fake.


[-1 Points] LittleNiggerBaby4:

How is saying "no more 1 gram samples? I wanted to get some but agora wasn't working" harrassment? Wtf? the order of this shit is backwards which is confusing and leads you to believe Miss Priss said he was being sexually harrassed after the dude started swearing but it's the opposite

Also who the fuck does samples when deposits aren't working? You probably just didn't want to send out any samples you cheap bastard

You can always go to his house and kill him but quit fucking complaining here Miss Priss