This was my post previously about the problem.
Nearly 48 hours after sending my coins via Anonymous Send feature on BitCloak, still no solution, still no coins at the destination. No email from /u/BitCloak, although he has apparently emailed other people with a similar problem saying the site is in maintenance mode.
Anyone got their coins yet? Anyone heard anymore from them?
EDIT: SOLVED!
/u/BitCloak has been perfect throughout all of this. He wasn't receiving my emails, due to a problem on my part, so that explains the comms problem! He was communicating with everyone else who had half a brain and used the correct address haha!
As he said, you cannot plan for this to happen, something failed and it was not his fault. All fixed now, and was fixed promptly! I cannot thank /u/BitCloak enough, seriously, a very helpful person! Thank you!
I got my coins. He was actually quite upfront about the problem with me.
I showed him the PGP proof I got before things went crazy and he later sent me coins from his own stash.