Hello all. I've been using AB for ages. Spent over £1000 on it. I know that will be sweet fa to some of you, but I'm not trying to win any competitions here.
During the maintenance downtime earlier this month I signed up to Hansa and ordered some hash through 1TEAMGB. Bearing in mind I would have been a level 1 with no previous purchases.
Nothing arrives. I dispute just so I can stop the AF what with it being the festive season and all. Vendor is very uncommunicative and has days where they aren't online (I check daily). I can let this slide as this is a time for family and friends.
To give a timescale (UK date format):
Ordered on 13/12/16 Disputed on 20/12/16 Vendor replies 21/12/16 - Only said "I am having trouble with my internet provider" Nothing else, no apology or any offer for a solution. I opted in to allow a Hansa staff member to try and help - 27/12/16.
Still haven't heard anything from both. I get that it is busy, I am a patient man. I haven't gone accusing anyone of scamming or such like.
I am posting here to see if anyone else has had similar problems.
I used 2-2 multisig and didn't FE. Just checking in to see if anyone else has had a similar problem, or can offer me any insight into how the dispute system works with Hansa.
Hansa is waiting to hear from vendor I bet.