DHL funds stuck in escrow

I had placed an order on DHL and after it went through it said I owed 0.0000btc, probably owed a couple cents or something. I had no other spare coins so I canceled the order. Now my money is stuck in escrow. It has been about a day so far. I messaged support, and they told me it takes up to 8 hours since it's done manually. That was today in the morning. Still nothing in my account. Has this happened to anyone else recently? I wanted to place some orders but now I can't until this get's resolved.


Comments


[3 Points] DHL-1:

We checked your case and since you are one of the rare users that is using the BIP32 function the funds have been refunded to your wallet DIRECTLY. Please check it

The money is already there since quite some time.


[2 Points] aboutthednm:

DHL sounds like it's falling apart at the seams.


[2 Points] Lucia-Anil:

You need to have enough coin before you place the order, simple really


[2 Points] None:

You'll get your coins they take awhile tho it took me 3 or 4 to get mine outta escrow one time. Just give em time they're a small crew and with a huge work load.


[1 Points] FriendsBiteMe:

Wtf? Im in the exact situation. My order was a Direct Pay order though. For me, when i go to my Transactions' History, it shows that my coins were sent to what i assume, the vendors wallet.


[1 Points] DHL-1:

Have you opened a ticket?