No reply to DHL support ticket

I subimitted a help ticket to get some BTC returne to my account on wednesday with DHL. I am still "awaiting agent" 5 days later... Normal?


Comments


[1 Points] robynbanxxx:

They have always replied to me within a few hours


[1 Points] None:

Say something on the forum that will get their attention


[1 Points] DHL-1:

Your private message has been answered


[1 Points] Hirollin303:

They were pretty slow answering back from my ticket last week. Waited 4-5 days until a response back. Probably been swamped from the holidays.