I've used Helix Light loads of times, and this is the only time I've had a problem. I sent the BTC to the generated Helix address, but after 40 minutes, it still says its awaiting payment. I copy/pasted the address into blockchain, and blockchain shows nothing for the address, saying it "hasn't been used by the network yet". What do I do?
if the blockchian says it hasn't been used by the network then your coins have not been received by helix yet.