I ordered from YourMomsBoxTR. Marked shipped 8/29. After about a week I requested tracking (which they give after 5 days, in their policy). They didn't give tracking and just said "it's on its way with extras"... they said that on Sept 7th. The next day (Sept 8th, apparently 8 days after shipping) I responded "that's great! could I still get the tracking for peack of mind, though? I just got scammed by happypacky so I apologize for the paranoia".
Was marked as read but still no answer.
Was getting close to autofinalize, so I open a dispute Sept 12. I explain the situation; That it has taken so fucking long to come (now 13 days since originally marked shipped) and that I will gladly drop this dispute if I just get my tracking number.
Thirty six hours later, once again he has read it but didn't respond.
I requested a full refund and called the mod last night.
This morning I woke up to see I had been refunded and have a message from the vendor (keep in mind I lost my cool last night after all the radio silence and sent him a message that basically said "go fuck yourself, scamming piece of shit. all you had to do was give me tracking, so clearly you lied about ever shipping") The message said:
"I'm sorry you feel that way but we are clearly not a scam. We deliver on thousands of requests weekly. There is no need to react to people in that manner. We just refunded your order."
So I respond saying:
"If it was really on the way and you cancelled it, then I should get my pack right (becasue USPS doesn't turn around like that)? If I do, I don't want it completely for free. I'm not a scam artist. So if it arrives (meaning you really did ship... 12+ days ago) then I'll pay for it. And if that happens, why couldn't you just give me the number in the first place?"
He responds:
"Your order was refunded the moment after replying to your previous message."
My final reply was:
"So, on september 6th you claimed the order was on the way. And now you claim you refunded my order 7 days later on September 13th. That means I should still expect it to arrive, correct? Because they don't turn around orders that late. Is this correct?"
Am I correct? I've heard he's reputable. What's going on? Should I wait for the pack still or just give him really bad feedback? Because if it comes... at least it came. Just don't know why I couldn't get tracking and he'd rather refund me the whole order lol
Sounds like he was trying to scam what he thought was a uneducated dnm user (you). Fortunately, the TR mods were attentive and fair, and it's good to know the escrow system does and can work when the market employees aren't in on the scam as well.
Now, name and shame that thief.