It seems like we see posts here on /r/DarkNetMarkets daily about the bad, negative side of DNMs; scammers, lying or rude vendors, etc. But I know that every day there are vendors who go well out of their way in order to make customers happy, and I'd like to give everyone the opportunity to give those vendors some spotlight for being so stellar.
Did you order 10 tabs of LSD and the vendor sent you 15 just as a nice bonus? Have an order mishap, and the vendor communicated wonderfully with you throughout and gave you twice what you ordered as an apology? Tell us your story of when a vendor impressed you with amazing customer service.
One of my first orders was with Cannatreats on Cloud nine back in the day when he was doing that buy one get one brownie deal. I placed an order ($15), and while tracking showed it as delivered a few days later, I never got anything. After communicating quickly with support and CT, he agreed to send me an eighth of chemdawg as a replacement.
Really he sent me a quarter (~$65), and then when I placed another brownie order a week or two later, he sent me double the brownies I ordered. The quality of the weed/brownies was great, pretty awesome experience with him.