MODS-DO NOT DELETE. I AM NOT A DARKNETNOOB, AND THIS IS NOT A NOOB QUESTION/SITUATION
Earlier last night I deposited BTC into Nucleus, and this morning I notice it is still not there. So i check blockchain, and blockchain shows 60+ confirmations for my deposit going through early this morning. Then there is another transaction with my BTC going to a separate address. So i check Nucleus and find that I have two new feedbacks for "paypal" accounts which I never purchased. The amount equals what I deposited, but I have no virus/keyloggers, my 2-FA was on, and I changed my deposit address before sending. I have attached screenshots. I have contacted Nucleus Support multiple times and have received no response, and have decided that my best route was to come to this subreddit to seek out some answers (And hopefully get my BTC back).
https://www.anony.ws/image/Dzsj https://www.anony.ws/image/Dzs7
My experience with Nucleus iv always found the transactions to be fast, I think you may have been phished.