I had an order I placed weeks ago. Vendor marked confirmed, never shipped. Time went buy - I disputed the order with Agora. Another week goes by and I finally recieve this message:
Order finalization
The vendor has set a refund on this order. Upon finalization, 0.19490197 will be returned to your account.
By finalizing this order you are confirming that you have received the product/service and the money will be released from the escrow to the vendor.
Is this the normal refund process on Agora? I am a little off b/c I have to finalize & release the coins before I get coins back as a refund. Am I safe? Can ayone confirm this is the normal process? Thanks.
As other people already told you: yes, this is normal on Agora.
You will have to finalize to get your refund.