Helix is a waste of time

I usually use bitblender but decided to use helix this time, well I make an account, and it asks me to pay a fee, add the wrong amount by accident so I send the correct amount this time and its just stuck there, $10 on hold and my account isn't activated yet, the transactions are there but the account doesnt go through even though it says it's instant, this is fucking ridiculous never using this shit again.


Comments


[8 Points] gramsadmin:

I am sorry to hear you are having problems with your account. Normally the accounts gets activated as soon as your send .01 BTC to the account entry fee address. If you PM me the account name I will get it fixed for you right away. Also this is not really a fee since it gets credited to your account and can be withdrawn through helix.


[4 Points] sohhlz:

The grams admin is active on reddit.

You could try messaging him here:

https://pay.reddit.com/user/gramsadmin

Or on his subreddit:

https://pay.reddit.com/r/grams

Or email his support address:

grams@lelantos.org

http://grams7enufi7jmdl.onion/contact


[2 Points] durgsrbad:

Helix Light. Easiest shit going around.


[1 Points] None:

Sounds like a whole lot of user error here OP. But hey, user error is not your responsibility, right?

I'm curious why you thought it would be more effective to spend 5 minutes creating a new reddit account and posting this issue instead of using the 5 minutes to drop the support department a note so it would have been instantly fixed? I suspect you have another agenda though and I don't believe your story. Since you have not returned in 17 hours for your second post I will go ahead and label your story a Fairy's Tale and do my part in helping make your thread drop faster than Valerie Bertinelli's bunt at the end of a bungee jump..