DHL Order disappeared

So I bought something on DHL using direct pay method, send BTC to address that was provided and then saw that DHL detected a payment (this was within a few minutes). The alotted time to send payment was 5 hours or so I think? So after sending my payment and seeing a payment detection, I logged off of DHL thinking the order would go through whenever it has enough confirmation.

FF 24hrs later, I log back in, and the order isn't there anymore. I checked my wallet and there's 0 confirmations on the transaction. What happened? Did logging off mess it up or anything?

Thanks guys!


Comments


[2 Points] CoffeConLeche:

Yeah, this is a glitch that's been going on. Admins are working on it from what I know.


[1 Points] TheOpiateKing:

It's a dhl glitch. Message admins.


[1 Points] RalphAbagnale:

this exact thing happened to me before. They fixed it and I got my coin back. I think a lot of these situations are happening with DHL right now because of slow confimation times