Help, I'm being scammed on HANSA!

So I purchased a QP from HerbExpress on Hansa. The box came with an empty bag inside. The bottom of the box was opened and retaped at some point. Normally I would suspect that the box was intercepted at some point, but I found proof that it was not in the box when the postage was applied.

This is what was in the box

The box was very full of packing peanuts (the one on the right)

Check out the shipping weight

Check out how much the box by itself weighs

This is the weight with the packing peanuts

There is no way that 4oz of product was ever in the box. The problem is that HANSA is siding with the vendor. What can I do?

Edit: If you want a pic to clarify anything just ask. This was one of 2 orders from the vendor that arrived at the same time. The other order (1g sample) was fine.

Here is the full label: https://anonimag.es/image/JT9hcaf

Update HANSA admin reversed course and looked closer at the evidence. The vendor confirmed the weights and I won the dispute. From what I can tell it looks as though HerbExpress is about to have an ex-employee... If snitches get stitches, what do drug thieves get?


Comments


[5 Points] cidilicious:

this is interesting. I don't have advice, but wow.


[3 Points] endedbytheknife:

The labels are created with the user inputting the weight which is then just printed on the label. You can enter any Amount of weight and it really wouldn't matter unless it was too heavy.

Only time it is printed with a true weight is when you take it to someone to create the label for you. They weigh it and print the postage with the weight printed. This label has a prepaid weight label and quite honestly, don't know why it's on there. If he used USPS Priority handling, then the limit is 75 Lbs.

As far as the package being empty, I have no idea. Hard to tell because I never saw the box before YOU opened it. It would have been good to see if it was tampered with prior to you opening it.


[2 Points] 99999999999999999989:

Wait...nigga sent you a ten dollar bill? I'm confused.


[2 Points] endedbytheknife:

Did the box look like it was resealed?


[1 Points] FriedlikeChicken:

So the vac seal was already cut with some shake in the bag when you got it?