I fucked up on coincloud on saturday and made a withdrawal with the smallest possible fee, so the transaction is limbo. I messaged the operator on reddit and on its internal messaging system to ask for help, but he hasn't replied. Now the .onion site is down. Anyone used it over the last few days?
There were two posts on here recently that CoinCloud withdrawals weren't working. One of the posters said later that after waiting a day or two for a reply he did finally get one from the admin, who fixed his problem. Maybe the site is having more difficulties. How long have you been waiting for a reply?