I'm not going to say his name quite yet, as I just messaged him and i believe I should at least hear what he has to say. The situation is pretty straightforward I ordered 14Gs of wax, and only 7 showed up. He even wrote 14 on the paper. How common are accidents like this?
I fuck up quite often.
I seem to have a habit of putting two bags in instead of one. I only find out about this because honest customers tell me all the time.
Its my mistake, so they get it for free. If I charged them next time, its a disincentive to re-ordering, when I would rather keep honest customers like that.
If you want to avoid somebody, let them owe you money....