I really like this vendor and they have been reliable in the past. They get nothing but good feedback. I ordered 2 months ago and still haven't got my pack. I messaged them after 2 weeks and never got a response. The order eneded up auto-finalizing and in my feedback I mentioned that I have not recieved my pack but that I trusted the vendor would fix it. They contacted me afterwards and said they would look into it. That was over a week ago and now they won't answer me. This really sucks because I love this vendor's prices and product and I want to order again, but I don't want to until they at least acknowledge that they shipped it. I'm beginning to worry that I may be getting a love letter soon. I don't really have a question or a point, I guess I just wanted to vent since I can't talk about this stuff to anyone IRL.