Hi all,
I regret to inform you , with in the past 24 hours, Helix was experiencing tech problems. Some of the transaction we were sending out weren't being accepted to the blockchain because the were coming from unconfirmed change addresses. My code perceived them to go out because there weren't rejected until a few minutes after they were broadcast.
Long story short...Some people didn't get all of their bitcoins back. I am very sorry for this. I spent all day working to fix the code and make sure this doesn't happen again. The good news is no bitcoins were lost.
Helix still controls all the owed bitcoins, Users will receive them shortly!
Edit: All the bitcoins have now been paired with their rightfull addresses and they are going out now. Everyone who is missing bitcoins form this will have them back with in 2 hours
The part that is not good news (for me at least) I must now spend all night manually going through the transactions and checking them individually to see which ones need resent. This will take some time. Please give me 24 hours to get the owed bitcoins to the rightful users.
After the 24 hours if you still are missing bitcoins, this is what you should do...
Email me at Grams@sigaint.org
Make sure to include the following info:
- The destination address ( the address your clean coins were supposed to be sent)
- The helix address (Where you sent the dirty coins)
- A new destination address you want the found coins sent to
If you don't provide a new destination address they found coins will be sent to the original destination address
I am sorry for the inconvenience and it won't happen again, GramsAdmin
You're awesome