I had ordered some product from a vendor on Agora 2 weeks ago and I was just notified that the package is undeliverable because of water damage and or label damage. The vendor gave me a 50% refund and said he couldn't reship.
I feel like I got shafted and I'm having to take a loss on the vendor's mistake for not protecting the shipping label. Besides I don't even know if the package was ever shipped in the first place. Whose to say he didn't just pull some kind of 50/50 scam and never actually shipped anything.
So anyway is this normal vendor behavior? I've never ran into an undelivered package problem before so I don't know how they are normally handled. I had always thought they just re-ship.
Every vendor has their own policy. He could be scamming you but who knows? What does the vendor's feedback look like?