This is what the vendor sent me:
This is an alleged picture of the product:
This is the listing: http://hansamkt2rr6nfg3.onion/listing/16041/
Vendor claimed it was a problem of heat and packaging (and apparently this was my fault for whatever reason, because HANSA ruled on his favour for this).
Acceptable by whom? By the market admins, well it looks that way. Acceptable to me? Fuck no but I've also bitche about things that don't bother other people. Only thing you can do really is warn others and dont buy from him again.
Not downplaying it, I've gotten shit that wasn't shatter but was advertised as it. It was weight and while it was fire, half of it got rejected by one of my guys because he only wanted stuff easy to handle - so I know how this can be a bigger deal than it is for others.