You marked an order as shipped. The next day you stopped logging in. I never received the order, so I froze escrow. 10 days later you log in and discover that the DNM site has suspended your account for inactivity. You didn't go on vacation mode. Then when you come back online, you sent me a message, sorry it didn't get mailed out, unforeseen circumstances, blah blah. What you don't seem to understand is that when an expected order doesn't arrive, the worst-case has to be assumed, and now my mailing address is burned unless and until I have reason to think otherwise. Security and confidence are way more important than the order or the money. This is felony stuff. The vendor offered a freebee as compensation, I don't want it. I don't want you mailing me anything else, even for free. You should not be a vendor, your attitude is too cavalier. You will eventually get busted.
What? If they didn't ship out then how is your address burned?