Just look at the comments in this thread.
/r/DarkNetMarkets/comments/40cknt/barbarossa_update/
Customer (OP) posted a POSITIVE update about his experience with Barbarossa, and his "official reseller and subreddit mod" OlympusXans go crazy and literally says if you post something against barbarossa you can say goodbye to your reship or refund, and then goes around attacking everyone in the comments.
Calling out /u/OlympusXans and his shitty attitute toward customers. I think Barbarossa should AT THE VERY LEAST demote him immediately from the mod position, as it is obvious any non-positive comment in that sub will just get removed and the users banned.
This needs to be brought to the public's attention and to anyone who is about to do business with Barbarossa, his resellers and ESPECIALLY OlympusXans.
If you post a negative review YOU WILL BE attacked.
EDIT: Here are some quotes by him for thoses too lazy to read the original comment battle.
6 I can guarantee you ONE thing. You will not get a refund or reship from me. You goofed by not having the calmness to sit down and wait for a response.
No, our policy is "if I catch you lying, and spreading FUD, then you can fuck off"
You guys are literally retarded. Buy from us or don't. It's pretty much that simple
You forget, I was told by Barbarossa to ban you.
Barbarossa's policy has always been quantity over quality and it seems this policy is also valid when it comes to choosing quality resellers.