The biggest bullshit market feature goes to Evolution!

Hello Guys,

we have been a Vendor at Evolution now for about 2 months and we still don't get why a marketplace is integrating an automatically declination after 5 days if the parcel doesn't get marked das shipped.

I mean if a customer doesn't get an answer from a Vendor, he will most likely be in contact with the support after 24 hours. Nobody would wait 5 days for a reply from a Vendor and the automated finalization only starts if the Vendor marks he parcel as shipped.

The only thing that this feature is doing is betraying the Vendors, if he is only sending the tracking info in a message. This has happened to us now the second time and we lost now over 1k USD due to this crappy feature.

We have contacted the Evolution Support about 10 hours ago and we still have no reply from them.

I have no idea why they have implemented this feature and I hope that after this post Evolution is going to stop with this shit!

Update: Sorry for the hard words against Evolution. We personally like this Marketplace for it's constant uptime and the big community. I see now, that some people are seeing this feature as something good, which has great advantage for them. I think it would maybe just help if a notification was implemented in a Evolution so that a vendor and a customer is getting notified if an order is about to be automatically canceled or finalized.


Comments


[5 Points] galaxyandspace:

Lol. Don't get angry at a market for your laziness. Mark your packages as shipped if you want your damn money. End of story.


[3 Points] ShapeShiftingShapes:

dude that was clearly your own mistake.

i'm sure you don't have hundreds or even dozen of orders a day so it shouldn't be hard to double check especially if you make shipments of that size.

as a customer who regularly has 10+ orders going on at a time i like the feature because it saves me and the admins a lot of time and hassle if the vendor is unresponsive.

but back to your problem: have you already talked to your customer? he'll probably find it a bit unprofessional but most likely will give you your money. just make sure to mark it shipped when he places the order. ;)


[2 Points] ChinaChem:

The point is just something can be overseen and if a vendor like us wants to offer packages for 10k USD and some mistake happens, all the money is gone.

Again, in our opinion nobody is going to wait 5 days for the auto declination if a Vendor doesn't reply or ship. A usual person will contact the support within 24 hours and not wait 5 days.This feature is not helping anyone, but scammers.


[1 Points] ChinaChem:

I am sorry for the hard words against Evolution. I was very angry, because I haven't seen this one coming and losing money without any warning pissed me off.

We have definitely learned our of this and we will keep an eye on that in the future.

If the Evolution staff is reading this. It would be cool if you could maybe just implement a notification if an order is running out. That would definitely help, because a failure from vendors and customers can always happen.