OK, it's rant time.
I was away on holiday, and during that time I had received a succession of 4 emails from coinbase. Each email sent on a separate day over the course of 10 days.
- My account was blocked for violating terms and conditions.
- Saying I was under the age of 18 (which I'm not)
- Saying my account had been approved on the back of my parental consent letter
- Off I go - enjoy their rip-off service.
So in parallel, my GDAX account needs my ID to be re-verified and it simply isn't working even though I had gone through this already.
GDAX are f*cking useless. 8 days; 7 emails; 2 nasty tweets and not heard a damn thing.
I'm based in the UK and was wondering if anyone can recommend a similar service? One that doesn't charge %15 like Coinbase does (if you don't use GDAX); or even a similar setup as Coinbase with a GDAX equivelant but preferably a company that actually answers their support emails.
Am really f*cked off at the moment so just want to drop the lazy pricks and move on with my life.
Many thanks!
any service like gdax is overhelmed by low value trader support requests.
as long as your coinbase account doesnt show serious transaction volume dont expect a answer soon.
they are running a business, so they dont throw single peanuts to monkeys, they want to deal with elephants.
like any serious service does.