I've placed orders with DoctorLisa before, all received in good time and with no issue whatsoever. (Though I have seen the many posts on this sub about her).
Recently I placed another order. It was shipped out and was taking a very long amount of time. I asked about this and was told it would show up soon. I kept waiting.
I was then told that I provided the wrong zip code and therefore, because it is written out in her rules, she won't reship or anything. This is the exact same zip code I used in all previous orders so there definitely shouldn't have been some zip code issue here. This is also where I receive my mail and I've never had an issue before. I'm not even close to the other zip code she was claiming I used.
It just sucks. Was really waiting on this and now I can't do anything.
Have the vendor provide tracking to back up their claims.