[Agora] Sent to old wallet?

Hello, I sent btc to my agora account then shortly later (like 20 seconds) I clicked "generate a new address". I sent the second amount to the new address generated. The deposit to the 2nd arrived 30 min ago but the first deposit still hasn't arrived. I contacted support.

So my question is: can this be fixed by support?

Thanks


Comments


[1 Points] None:

I say this in the most non snarky way possible but we can't help you with that. I have no idea if it can be fixed by support because I don't work for Agora. You're going to have to ask them. :)


[1 Points] None:

Why would you do that?


[1 Points] HoSquestion:

Did this same exact thing on CR. Support was able to give me access to the funds just by giving them the old wallet address. I'm assuming Agora support can most likely do the same for you.


[1 Points] AgoraMarket:

Pretty sure old deposit addresses can still be used (kind of like Coinbase).

You have to give it more than 30 minutes though... even deposits to current wallet addresses can occasionally take 3 or 4 hours. The addresses remain under Agora's control indefinitely, so if nothing shows up, just PM "agora" on the market with the wallet address and transaction ID, they'll help you out.