Hello,
- I bought from a vendor I never had business with before: 74 positive feedbacks, 2 negatives.
- My account is in good standing: a year old, over $5,000 in total orders, 35 orders and 0 disputes.
- The order was large (around $600).
- The vendor used Deutsche Post
Upon request the vendor PM'd me the tracking number. The tracker on Deutsche Post says that the package could not be delivered and is being returned to sender. Note that I've always received ALL packages and never had any problems.
I contacted the vendor and he did not reply. I wrote to him again the next day, and on the 3rd day he replied that I should "call the post office" and that this is a "big problem" as the return address is not valid.
I have a few questions for you:
- Should I call the post office? Will this accomplish anything? Is it dangerous?
- The funds are still in escrow. It will auto-finalize in a few days (I will dispute it before then)
- Nothing like this has ever happened to me, so I'm asking for your advice. Assuming things go bad (vendor refuses to reship/refund), will the dispute go in my favor? Will they at least refund 50% of the money?
After three days, that thing is already on the way back to its fake address. Fake addresses are a known flag for illicit dealings.
I'd say do not call over this. There's nothing good that can come of that after three days of it being headed back to "sender." Dispute it. As long as there was no error on your part with the address you gave him, not your fault the delivery went wonky.
And if they open that package.. your address might be burned/monitored afterwards.