So I had a mix up with a payment into my wallet where my external wallet confirmed the transfer but the agora wallet still hasn't shown it. I messaged the admins in a very professional manor giving them every bit of detail possible (i.e. the confirmation number the transaction number a url that showed my transfer going into my wallet) that was three days ago and I have not received anything from them. I mean really if I made an error and I fucked up I don't mind but I would like someone to tell me what happened because I've dug deep and everything seems went as it should have.
tldr: I am just wondering if anyone has ever messaged them and got a response?
I explained this before in another thread... Heres a copypasta of my response.
The situation goes with their trouble tickets