I need some advice. Please help

I ordered a product 24 days ago from a vendor on bsm, it has yet to arrive and I am getting fed up with the bullshit excuse that I need to wait at least a month before he will refund me, I know its not coming at this point. My question is, how should I handle this, would starting up a dispute be the best option or should I contact him directly and ask for a full refund (he already stated he wont unless its been a month) Im tired of having my money sitting in escrow and my product nowhere to be found.

How would you proceed?


Comments


[1 Points] BoscoBA001:

Probably file a dispute , if he's ripping you off you're not going to get anywhere with him anyways


[1 Points] etizforme:

I just sent a message requesting a refund, we will see what he says


[1 Points] None:

That's a mighty long time to take. A week tops from order and I'm a little angry, unless there is a holiday or something.


[1 Points] None:

depending on what market, support can help pretty fast.


[1 Points] etizforme:

Update:

Me: Hey man, its been 24 days, and I don't mean to hassle you, but can I please get a refund... I needed these about 10 days ago, and I no longer really need them, its too late. I would really appreciate it, let me know.

Him: Hi,

unfortunately there is nothing that we can do on that for the moment.

As mentioned on our Profile the required waiting time for your destination is about 1 month before we start a dispute.

These conditions are displayed on the Profile and you are supposed to accept theses conditions if you order.

So for the moment you will have to be patient.

Keep us updated on your situation on the 09/07/2014 and if you order is not received at this date we will start the dispute.

Don't hesitate to contact our Support Team if you have questions.


My question is, is he allowed to put his own time limit on when I can and cannot dispute, because he is knit picking for 5 more days to waste more of my time, and its fucking ridiculous. Can anyone help me out with this one?


[1 Points] pinkprincess1:

Does it say on his profile that it takes 30 days to ship to where you are ?


[1 Points] None:

Johnnybats fucked me too


[1 Points] etizforme:

BSM support is godlike

"From: support July 4, 2014, 10:16 pm Ok, we're disabling his withdrawals. Have you opened a dispute?

From: support July 4, 2014, 10:16 pm You can open one at any time."