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We have finished an upgrade in order to solve sporadic deposit and
withdrawal issues that were occuring over the past weeks. While we
made the best effort to address support tickets with such issues, we
believe that a major upgrade was needed in order to prevent the problem
from happening again.
We identified the cause of the problems and implemented a correct
solution. All today's missing deposits and withdrawals were processed,
and support tickets about deposits and withdrawals have been batch-
closed because it was impossible for us to individually address all
tickets and we believe that all funds were given to its rightful owner.
If, by an unfortunate event, you are still missing something, please
make another ticket and we'll quickly look into it.
Sorry for the last day's issues, and rest assured that it will not happen
anymore.
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Hey not trying to be picky but can you guys re design the layout? Thankss bro