Careful with Nucleus...

I had 3 orders that had 1 day left before they were to auto-finalize. So, I went and sent all 3 into the complaint section to open a dispute and I left a message asking them to be left in the dispute category until I actually got the product.

I logged in later today and all 3 orders were finalized and no longer under the reclamation page.


Comments


[8 Points] NucleusMarket:

Hi NotLE123,

sorry for your bad experience with Nucleus. All 3 orders are finalized because you set dispute wrong. There is written: "As the customer I want back:" and you set 0 % instead of 100 % and vendor accepted your offer. There's no autofinalization active.

We are glad you can agree with vendor on reshipment.

Best regards

Nucleus


[3 Points] Axaq:

You didn't read the dispute page properly, you have each vendor 100% of the money, happened to me easy mistake because their grammar isn't great (clearly not natively English staff), luckily the vendor I spoke to refunded me and reshipped my item and then I sent him the coins again once it arrived.


[2 Points] FuckNucleus:

Yeah fuck Nucleus, stick with EVO or Agora... When those 2 fall, another will pop up. Nucleus.... Nucleus will never rise. They have a shitty support system Their website, probably written from a Comp Sci undergrad


[1 Points] Nazirockstar:

Which 3 vendors?