Normally whenever I have a package that's too big, they will just give me a key to a bigger box with the package. Today I got this note.
I'm the last person to freak out if any little thing goes wrong, but I want to make sure on this. Is it normal for them to ask you to go up to the counter to get it?
I pay for the smallest PO box since it's cheaper. Maybe I should spend a little more and get a bigger one to make this easier.
Sometimes the boxes are full.