So I recently made an order on Agora for an oz with Sugarwand. After making the order I found out that Sugarwand is a known scammer.
I have messaged the seller multiple times asking to cancel the order to no response. I have also emailed Agora support asking them to cancel my order, again, to no response.
So is my £300 lost? Whats the point in escrow if I cant cancel it and it automatically goes to the seller after 14 days regardless of what happens?
I'm feeling slightly stuck right now, any help would be appreciated.
I believe if goes to the seller automatically, only if no messages from either party are sent for 14 days. Correct me if I'm wrong.