London Undergrounds website

Hey guys n Gals.

I made my first purchase from LU's website yesterday. This will be my 3rd order with them (Used Agora twice before with no issues).

I placed the order, made the payment and my order is still sat at pending with no change to the order status. I have messaged them on Agora and their email with no reply.

I am worried that I may have done something wrong or there is an issue due to the order being stuck on its initial status.

Anyone give any info on their experience using their private vendor store?

Quite annoying that they do not respond... At all! Especially when it was a big order! Grrrrrr...

Cheers,

BeefBoi (MaGiKaL)


Comments


[2 Points] None:

[deleted]


[1 Points] MitalikaSucks:

Can you post the link to their site ?


[1 Points] None:

I had that before - but all worked out.

they were generally quite responsive on the safemail address.

if you hoped to have it tomorrow that will not happen. I would say probably tues/weds.


[1 Points] torwhore69:

Private sites are always a lot more risky if you ask me. You have no recourse if the worst happens.


[1 Points] jtemps92:

Yeah as far as I'm aware they still have to update order status' manually on their site (they mentioned they were trying to get it to do it on auto when they first opened up), I've had a few orders turn up before they even marked shipped


[1 Points] BeefBoiUK:

Thanks guys.

It is just annoying.. I have tried to get hold of them though various channels and even emailed. I saw that they read the message but did not reply to that either. As much as I think that, when ordering on Agora, the service they provide is awesome but now I have gone to their personal site, I am just full of worry. No comms is one of the worst paranoia inducers there is.. I would rather acknowledgement and then order turning up late than it turning up within 2 days without comms and those two days are hell as I am unsure if the order/payment has been received.

This is all that is left for them to sort out to ensure the domination of the market, but it is a BIG issue. My fingers are crossed.. There is little else I can do but cross them lol..


[1 Points] BeefBoiUK:

STILL NOTHING! No answers to emails, nothing. Thinking I have been done over AGAIN! First, DrugsAnarchyUK and now L-U.

FUCK SAKE!