I have used multiple times in the past without issue. My last order, however, never landed. I contacted the them after my order had auto-finalized and let them know. They said their other packs had landed without issue and they don't usually reship, but they made things right in the end. After a loooong time and a lot of messages, I got my order. Good to see a vendor making things right when a pack doesn't land. I'll be making sure to spring for tracking in the future though, for sure.