Okay, so this was my second purchase from VL, the first one being the China White as well. My first order was textbook "this is how you vend on the DNM" well. Ordered, and 2 days later it was in my hands.
Second order hit a snag, and didn't end up shipping for a week. I suppose they had some sort of supply issue, or who knows, but they were in touch with me the entire time, and very apologetic re: not having shipped my goods out yet. Fair enough, shit happens, this is a new product for them (they've been BTH vendors up until now), my money was in escrow, and they were responding to all of my messages promptly. I'm only really annoyed when an order hasn't shipped, you've FE'd the cash, and the vendor won't fucking reply to you.
Today my order shows up, and they DOUBLED the order from 3g to 6g to compensate for the delay. They didn't just make my bag a little fatter, they flat out sent me 3g for free to make up for the delay. I was thinking (hoping) that maybe they'd hook me up with a fat sack, maybe 500mg over, but a full 3g extra blew me away.
That, my friends, is how you earn a loyal customer. When shit doesn't go according to plan, and you know that the person on the other end of the transaction is waiting it out, you go above and beyond to show some appreciation for their patience. I'm not saying that vendors should always double their customers orders, because that's WAY above and beyond, but maybe make the sack a little fatter.
Needless to say, I couldn't be happier, and can't recommend VL any more highly. Their new China White is fire, on par with all of the top vendors, the price is outstanding (3g for $369, 7g for $815), they allow escrow for accounts with some buying history (so rare in the H market), and the customer service phenomenal. I mean, I would have been stoked if they'd sent an extra G to compensate for the delay, but to send me 3 free grams is just awesome.
Check VL out, they're on Agora, and vend a pretty wide variety of products. I don't fuck with BTH, so I hadn't done business with them until now, but their prices on all of their products are tough to beat.
Stay safe!
beware he selectively ships bunk shit to international buyers