"Due to hardware failure (Usb drive), our initial private PGP key has been lost. A new PGP key has been generated and backed up fivefold. We must decline your order as we are now unable to decipher the address, but if you re-order we will include an extra .5g with your purchase for the inconvenience!
Humble apologies, The Kerberos Krew!"
Should this worry me at all? It sounds fine but I just wanted to check.
I wouldn't order again, i would let your order be cancelled n blacklist that vendor. Better safe than sorry.