Vendor did not mark as shipped within 3 days and now "Time Left" is stuck on 0? (Nucleus)

Is this a bug? Will the funds eventually be returned to me? I don't even want the product anymore so I dont want him coming back online later today and marking it as shipped


Comments


[2 Points] throwathrowanz:

There is about a 12 hour delay once it hits 0 hours. I have no idea why. I have spoken to support about it before. Eventually your money will be back in your wallet.


[1 Points] uEbrjuZxTDEwVhqS:

I had this happen once before, you have to actually go into the order, check the box next to the product, and then click the review/dispute/cancel or whatever button below that. The Nucleus interface is not very intuitive. But no, it won't be returned/cancelled until you take action, even if the time left is at 0.

Has the vendor even logged in or have you messaged them about this?

BTW, after I did the above I had my funds back in like a day or so.


[1 Points] drugs4drugs:

You must wait until there is 6 confirmations on the blockchain returning the coins from the escrow wallet to your accounts wallet.