tracked or not, domestic or international shipment?

hi i have a question, usually i order products on agorà, the last month i ordered 4 items but none of these has arrived, i live in a little town in Italy where the postal system does not work well ,in fact the normal letters never arrive. The problem is that,1) is more secure a tracked package or an untracked package? (which of the two arrives more often?) 2) which of the two arrives more often between domestic or international shipment?


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