Have you ever been locked out of Nucleus due to 2-FA? If so how can it be fixed? Please help

Yes I'm sure I shit the bed on this one. I set up 2fa on my nucleus account and now am unable to decrypt my message. I made a new account in order to contact support but i know they are busy and I do want to make sure my vendors get their coin when i receive my packs. Is this something Nucleus will even help with, or will they just tell my to go pound sand?(Already purchased some on the market) Also is there any kind of support email for the PGP program on Tails? Thank you so much for any help that can be given.


Comments


[2 Points] Canna-Juice:

Yes. We had our pgp key wiped from the page while our 2fa was still enabled. Messaged "nucleus support" (admin) who would eventually confirm and then unlock our account.

Our situation was/is probably unique to your own though. Good luck.


[1 Points] noseybast:

i doubt VRC will even bother to responding to a ticket like that, yeah your accounts gone and those vendors will have to wait for AF


[1 Points] TheOpiateKing:

Make a new name and message support with the subject line "LOCKED OUT OF ACCOUNT XXXXXX". Hopefully you have at least one deposit. Send them the BTC addy you used to deposit $ and they will confirm it and let you back into your account. Nucleus support is amazing. Good luck!


[1 Points] 5htsyndromeisbadyo:

Worst case scenario your orders auto-finalize, in which case just message the vendors from a new account to let them know you're not being a dick