Just to be clear, I don't have a horse in this race. I'm not a big fan of LSD, so I've never needed to interact with TGUK. However, I am very familiar with shipping things internationally. I have family in the UK that I exchange gifts with during the holiday season.
Back in 2007, the holiday season was fast approaching and knowing that it could take some time I had my gift for my family in the mail before December even began. There was no reason the pack should have been stopped, it had some baby clothes and a couple of toys. A few weeks later I receive a pack in the mail from the UK with gifts for the family on this side of the pond. We all call them up and say thank you, and I ask if they had gotten their gifts yet. They said "Not yet, but we'll call you when we do!"
I never heard so much as a thank you from them for months afterward. I started to think that my nieces and nephews were evolving into ungrateful little shits. Meanwhile, the family over there were thinking that I was a cheap bastard who didn't want to buy gifts this year.
Fast forward to Thanksgiving of 2009. I finally receive the package back with a "failure to be delivered" notice. AFTER 2 YEARS.
TL;DR Customs fucking sucks and is probably run by snail-human hybrids
buuuuuuuuuuuullshit