Just got Tails set up and am new to DNMs, etc. I recently created an account on Hansa and placed an order. I then lost my private PGP key because my persistent volume was not working for PGP keys, and now I can't log in since I need that for 2FA. My first thought was no big deal I'll just create a new account. NOPE. Now no new accounts! Also my pending order has not yet arrived after 4 days (I know it's too soon to panic on that) and I can't get in to check on things. I guess I'm just screwed because of my own stupidity but thought I'd ask in case anyone has any ideas.
post in the hansa subreddit, see if they can possibly help you out