CR - multi sig escrow malfunctioning?

So, I am on Step 2 (or whatever is to "Send XX BTC to the multisig address".

It is verifyable on the block chain I have sent more than enough BTC to the address listed as the wallet to send the funds to. However, under my orders, it still shows the wallet having 0 BTC balance and I cannot move forward.

I will say I am not totally new to multisig. It has worked before, even on CR.

Did I do something wrong? I won't post the wallet address for security reasons. I sent in support a ticket last night and awaiting a response.

I sent the vendor a message letting him know what's happening.


Comments


[1 Points] mr_jerns:

I don't know why all the downvotes? I guess no one has had this happen before.


[1 Points] owockEznan:

Your best bet is to contact the site's support. The second best option would be to reach out to the vendor to manually craft a transaction to generate a refund. This is very simple to do in python using pybitcointools, I can tell you how to do so if you need to. All you will need is the redeemScript and the cooperation of the vendor to sign the refund transaction.