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I wanted to come and address the issues we've seen the past week. As you know, we have had all of our public onions attacked with a DDOS. We implemented emergency protocols, which means we have a private URL and sales are disabled. While grossly inconvenient, I was absence for about a week with very unreliable internet. Our internet here is not the most faithful and I was able to briefly get online on the weekend. But again, the connection was not happening again.
We are not exit scamming. We cannot. But we understand there are many opened issues on getting funds out for some people. We want to work with you. This is exactly why we disabled sales because we wanted to minimize the number of opened orders on our system in case something happened. If we were exit scamming, we would not have disabled sales during this time. We did that.
Because I had no way to get on the market, Merlin was in the dark. I did send him
a signed message on Friday or Saturday when I was able to get on briefly. Merlin's warning,
while not correct (in that we were exit scamming), was not necessarily the wrong thing to do.
This is what market staff should do if they suspect a problem to minimize an exit scam or
danger. While we do not blame him for sounding a warning alarm, there are some incorrect
statements from what I have seen. We don't discuss personell issues publickly but the one
thing I will say is that it is not true that he has gone weeks without pay. We feel that we
are on track with his pay and I have sent him a message telling him why I think this. This is
the one thing I disagree on and I don't know why he has implied that he hasn't been paid in weeks.
Our pay schedule with Merlin was weekly and we paid in advance. For instance, on payday that
payment would apply for the upcoming week. We do this so we never owe coin our staff. We pay
them in advance for upcoming work. I wasn't able to be online long on Friday but it is my belief
that we were already a week ahead with his payment schedule. If I am wrong, then I will gladly
acknowledge that and make things right. I have asked him to send me a message regarding this
and his pay. But outside of the pay issue, there is no hard feelings for sounding an alarm.
We feel this way because of our belief in making a market unavailable to take coin in escrow.
That was the whole point of our market. And we do wish more staff would be proactive in reporting
problems. In this case, it is not correct but the actions were the right ones since he did feel
there was a problem. I can assure you that this is not the case however. My main point of
contingency is his claim that his pay is behind for weeks. I'm not sure why he has said this
but will wait for a response from him.
Now for the business talk. The first priority is to clear out any orders. Because we did halt sales, there are very few orders left in the order queue. There are a couple of non-FE orders that are still in escrow. But not many. There are some buyers who need help with refunds. We will asssit with this.
If you have any order outstanding or funds in escrow, please open a brand new support ticket
from your contract. And I will make sure you are able to get your funds. We will not exit
scam nor will we even leave your money unavailable. We have been testing the alpha version of
TOR to combat the DDOS attacks. But given what has happened, it may not be possible to recover.
But my main concern is not the future of Sourcery but of your funds. Let's get things together,
open a support ticket and let us get the remaining business closed out.
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You should hire /u/SamCulperTR
Not being sarcastic. Dude worked hard while at TR