When some moron customer (i.e. moi) ends up messaging you 3 times in an hour then cancels the order, will you deal with said customer again? Feel like an utter stalker right now.
I was very polite but..... inept.
Question for vendors?
When some moron customer (i.e. moi) ends up messaging you 3 times in an hour then cancels the order, will you deal with said customer again? Feel like an utter stalker right now.
I was very polite but..... inept.
[3 Points] _PrinterPam_:
[1 Points] bebopx2:
Are you SWIM?
[1 Points] None:
Yeah, I would. I like money so I'm not in the habit of turning-away customers. If I log-on to see a placed order which is subsequently cancelled...no skin off my back.
The three messages within an hour, though, is a bit much. You've acknowledged the problem, which is great, so I won't go all scold-y. Just bear in mind that we're no different than any other person who works for a living. We have good days and bad days and shades between. If you can imagine us as customer support reps, and equate the messages as phone calls...being pestered/yelled-at does tend to dampen the mood of the day. Particularly if there's nothing we can do about it.
If you're worried about it, don't bother saying anything right now. When you place an order again, you could put a very short line with your address info saying you're a nervous first-timer who got cold feed on the last order. Unless the guy is a total asshole, he'll understand.