customs related, help!

packs been in customs for well over two weeks with no updates on tracking only that it was handed over to customs then nothing. assuming it was seized, the vendor is not offering a reship immediately and wants to weight it out, should i request a refund through resolving the order? give it more time? which i don't really have, or use the same vendor with a new address...? or new vendor new address all together? worried his packaging methods may be insecure now but his success rate on agora and evo is both very good prior. also extended the time for auto finalization opposed to taking my $.... annoyed and hurting from this especially w holidays coming


Comments


[1 Points] Chilupabatman:

Is it a large order or small?


[1 Points] TeslaBenzo:

Dispute immediately. I have had packages seized by Customs. it usually says held in warehouse or something to that effect. They hold it forever (run tests and shit to verify contents) before you are notified/arrested. My Distributor knew before I had any Idea (not sure if they contacted him because he was a legit business). He contacted me after 5 days and said it was seized I am re-shipping via different method. he re-shipped I got the package. All was well, Customs eventually sent me a love letter long after I forgot about it.


[1 Points] None:

Dispute. Clean house. Wait it out.


[1 Points] alwayson123:

thanks guys