I'd messaged this vendor on Agora but was rejected as they said they weren't currently accepting new customers with little feedback (I'd only done <5 transactions). After Agora went down I saw that they'd opened up a vendor account on Abraxas and sent them a message there, as on this market neither of us are established. He agreed and let me place an order.
14 days ago - Place order, marked as shipped. Note that this is UK>UK.
In this time he slowly starts accusing me of lying when I tell him the product hasn't arrived, that it must have been stolen etc, and that he can only refer me to his 'terms of service' (anyone with <10 5/5 feedbacks aren't eligible for refund/reship). To this I replied that I would be opening a case with the market had it not arrived by Friday (meaning 6 working days after placing the order).
This conversation/argument went on for about a week.
7 days ago - Vendor has initiated the resolving process.
We exchange a few messages then I state that I'm not happy to respond until Abraxas step in.
5 days ago - "Order has been resolved."
At this point the coins are still in Escrow and there was no comment from Abraxas. When I see that it was marked as resolved I reopen the dispute.
4 days ago - Buyer has initated the resolving process.
Since then the vendor has called me a thief and told me that he will notify other vendors at 'vendor round tables' (what does that even mean?). Still waiting on Abraxas to do anything.
Any suggestions on what could happen next? I placed an order with a different vendor the day after this first one, and received that 4 days later and finalized.
yea dude, vendors unionized, didnt you hear? /s