Can't withdraw coins from Nucleus

4 days ago I tried withdrawing my coins from Nuc, I kept getting the message saying my pin was wrong.. I was 90% sure the pin i was entering was right.. But it wouldn't work so I changed it. I wrote down the pin on paper so I know its the exact pin I changed it to. Now after the 3 day waiting period for the pin change, my new pin wont work either. I've been trying to order for 4 days and I can't access my coins! HELP


Comments


[2 Points] None:

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[1 Points] None:

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[1 Points] Vendor002:

all's been good for me


[1 Points] ElectronicExorcist:

Sadly, I can not offer you any real advice, but I made a deposit and a withdrawal yesterday, and everything went through fine. So, I expect the issue is specific to your account, not something like a full on exit scam. Since it looks like you have already started the process with their support, I think you have done what you can, and they will probably make it good eventually. At least I hope so.