Not flaming just yet, I sent them an email last night and got nothing back, but thought I'd till today to check. Still not got the money. So I sent another email. Could it be my fault? I sent the exact amount asked, I sent it to the correct address and put in the correct destination address.
Hoping to hear back from them soon, would love the issue resolved, just want to know if it was my fault?
EDIT: SOLVED!
/u/BitCloak has been perfect throughout all of this. He wasn't receiving my emails, due to a problem on my part, so that explains the comms problem! He was communicating with everyone else who had half a brain and used the correct address haha!
As he said, you cannot plan for this to happen, something failed and it was not his fault. All fixed now, and was fixed promptly! I cannot thank /u/BitCloak enough, seriously, a very helpful person! Thank you!
Made an account to post the same thing. Used BitCloak yesterday and I'm still missing the coins. Website's down too, hopefully he resurfaces..