Well it looks like for many of us, they are not the great savior for DNM bitcoin buyers. Promising simple, cheap, and if done right, anonymous way to buy bitcoin. Seemed so promising.
If anyone read it, I posted about the issues many people have been having with LibertyX. They added 100s of new locations to their website, however, none of them work.
Many people, as well as myself have been sending lot of emails to their support about these issues. However, no one I know has gotten a single response. I should mention that I have gotten several friendly and helpful emails from them when I had an issue with sign up, they fixed the problem for me and told me what I needed to do. But now they are blatantly ignoring all emails asking about this issue.
So before driving all over the place to find a vendor they list on their website (usually in a shady rundown looking place in the hood), before going through the trouble to buy a burner phone to set up an anonymous registration, make sure to call all the locations listed on their website to verify that they use LibertyX.
Edit: So support finally got back to me after days of emailing and calls. They apologized and offered to pay me $5 for every location I visited in person, after they verified that all 6 of those locations (that they just added to their website in the last month as fresh vendors) did not use their service. However, they told me in order to get the $5 for my time and trouble, I have to for some reason register a fresh account, which does not make much sense to me as I have a fully verified account with them already. Soooooo.....that makes zero sense.
When I asked them why, the more than 1 dozen stores I called, that they just listed on their website as valid vendors, did in fact not use Qpay, they told me that the vendor at one point used Qpay and that's why they were added. I asked why they did not first verify them as active vendors, and they responded, "we apologize for any inconvenience, we are looking into it." hahahahahaha That's all I can do.
I'm not saying that LibertyXust w does not function correctly when you find a "working" location, but based on what they just pulled with their website, and a large majority of experiences. Dude....WTF! I think my thread title is pretty appropriate.
DEFINITELY FINAL EDIT: Just was forwarded a disturbing email a friend got from their support. In summary, it was very negative if you hope to use their site anonymously. They are invasive, and freely disperse their clients info. The end. Take it or leave it. I'm done.
LBC, oh how I hate your fees, but I am back.
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